Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Tom Quan
This was our 2nd loan with Nick. The whole process is clean, simple and fast, and he guided us through the whole process with constant communications, all via emails, with just a few phone calls. All papers were handled electronically, until the last step with notary. Nick is professional and helpful throughout the process. Thanks.
Katie Pala
Eric at Rocket Mortgage made my refinancing experience awesome. He helped me get all the documents together that I needed to submit. He answered all of my questions and made the entire process so easy. I was surprised how quickly he made the refinance process happen. In one phone call Eric gave me all the information I needed to make informed decisions. If I ever refinance again, I will be ...Eric at Rocket Mortgage made my refinancing experience awesome. He helped me get all the documents together that I needed to submit. He answered all of my questions and made the entire process so easy. I was surprised how quickly he made the refinance process happen. In one phone call Eric gave me all the information I needed to make informed decisions. If I ever refinance again, I will be calling Eric. I will give his name/number to anyone I know looking to buy, refinance, etc. Thanks so much Eric!Read MoreRead Less
Jane Ouellette
John was extremely helpful. He walked us through each step, he did all the work ,it was wonderful. We would highly recommend him. Especially for older people, he made the process easy.
Jordan Andrews
TJ was very professional and responsive during the entire process.
Harold D Henderson
Always had the correct answer. His voice always sounded as a friend eager to assist. I am a retired bank president, (54 yrs) so I was pleased our decision to go with Rocket Mortgage was the right one because of Fernando. He is the best!
Andy Tygart
Buying my first home was incredibly easy.
Kathy Mackey
Shane did a good job. He was helpful and courteous and I would do business with him anytime.
Barney Judd
Dustin made my experience with Rocket Mortgage as a client a great one. He treated me not only as a customer, but as a friend. He is a very patient man and doesn't mind to explain anything you may have a question about. Any time someone asks me about my experience I am quick to refer them to Dustin specifically.
Christine Bogas
Courtney is extremely professional, definitely a loan expert, with strong customer service skills. Questions and concerns are answered in a timely manner. She fully explains the process and provides follow-up information as the process progresses to its end. It seems that she is always available as voicemails are returned quickly. Courtney made this a relatively 'painless' and easy to ...Courtney is extremely professional, definitely a loan expert, with strong customer service skills. Questions and concerns are answered in a timely manner. She fully explains the process and provides follow-up information as the process progresses to its end. It seems that she is always available as voicemails are returned quickly. Courtney made this a relatively 'painless' and easy to understand refinance. Rocket Mortgage has assembled an excellent team with Courtney at the point.Read MoreRead Less
David Juan
Martha is always there for you. I have closed multiple loans with her over the last 10 years, and each time has been proactive, responsive, and always available.