Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Avi Schlank
Patrick has done an excellent job in managing our mortgage refinance process twice in the last 3 years.
He will be our first choice in addressing any future refinancing needs.
Reza Sadeghian
Allen and his team are the great professional team that I had the pleasure to work with on my loans and refinance needs, Allen is always available even with the time difference and on Holidays and weekends; great man and great team!
David Bakhmutsky
The purpose of our engagement was to maximize my HELOC line. Based on the assumed value of $1.3m, you (!) have specified the necessary income level for us to have. We have followed your advise. When the appraiser apprised our house in the range of $1.36m - $1.37m, and I've asked to review/increase the HELOC, instead of assisting us in increasing the line, you have decreased it by $5k down. ...The purpose of our engagement was to maximize my HELOC line. Based on the assumed value of $1.3m, you (!) have specified the necessary income level for us to have. We have followed your advise. When the appraiser apprised our house in the range of $1.36m - $1.37m, and I've asked to review/increase the HELOC, instead of assisting us in increasing the line, you have decreased it by $5k down. Further, after I faced you with my objections to it, the final HELOC was set even further down, or total by $10k decrease.
You could choose to provide service, but chose to provide excuses of why not.
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Paul Koenigsberg
Best closing experience I've ever had, and I have owned many houses. Allen explained my options clearly and fully, and helped me determine the best alternative. The fact that I have Schwab accounts helped as well, as Rocket Mortgage was able to pull data from them to fulfill application requirements with only my authorization. The whole process was completed in just a few days, and at very ...Best closing experience I've ever had, and I have owned many houses. Allen explained my options clearly and fully, and helped me determine the best alternative. The fact that I have Schwab accounts helped as well, as Rocket Mortgage was able to pull data from them to fulfill application requirements with only my authorization. The whole process was completed in just a few days, and at very little cost.Read MoreRead Less
Hubert Chen
Heather is very helpful and responsive. She also gives clear and easy to go follow directions. Everything went really smooth when working with her. Great experience.
Susan Schwartz
Ted was amazing. He made the home buying a very easy process. Even though we had dealt with Rocket Mortgage for our last home re-mortgage, he led us through the process smoothly and quickly. He emailed and called me to give me updates and worked with me on my schedule. that included nights and Saturdays. I would recommend Ted and Rocket Mortgage in a heartbeat to my friends and clients.
Jackie Hayes
Had an excellent experience working with Shane Kelly. He was very informative and quick to return calls or emails. Would highly recommend working with him!
Ken Warren
Very easy and personable to work qorh
Cande Friedman
Allen was great! easy to work with, always knowledgable, and up front with all parts of our loan. I always felt he was working on my family's behalf, not just a company guy. He took a personal interest in getting us the best rate, and was a pleasure to work with. I have already recommended him to others!
Harry Sands
I cannot find the words to describe how wonderful, though professional and courteous, Tiffany has been throughout my experience with Rocket Mortgage. She made the entire process simple and predictable by explaining my options and what to expect at each step of the process, even those steps that were managed by others. There were no gimmicks, tricks, traps or false promises to get me to agree to ...I cannot find the words to describe how wonderful, though professional and courteous, Tiffany has been throughout my experience with Rocket Mortgage. She made the entire process simple and predictable by explaining my options and what to expect at each step of the process, even those steps that were managed by others. There were no gimmicks, tricks, traps or false promises to get me to agree to the loan. I am so appreciative of her that I am diligently searching for others to pursue assistance from Rocket Mortgage. Read MoreRead Less