Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Magie Wall
I enjoyed working with Joe. He was very helpful with my refinance
Carol Andora
Excellent experience purchasing our new home. Process was easy, someone was always available to answer a question and I was kept informed during the whole process !!
Aaron Sweney
Truly an honor to write a review about the heart of service that Chris Nellis showed myself and my family. For many of us that have re-financed the draw was saving money on the monthly payment by lowering our interest rate. What we received was not only this but so much more. I have never purchased anything of such personal expense as buying a home, and prior to switching to Rocket Mortgage I ...Truly an honor to write a review about the heart of service that Chris Nellis showed myself and my family. For many of us that have re-financed the draw was saving money on the monthly payment by lowering our interest rate. What we received was not only this but so much more. I have never purchased anything of such personal expense as buying a home, and prior to switching to Rocket Mortgage I would spend the next 30 years paying a company I had no relationship with and no connection to my family, the questions we will have over the years, who do I call?, and no personal commitment to me who is sending $1000+ every month for the lifetime of my mortgage. I honestly believe with all my heart that Chris Nellis and Rocket Mortgage cares about me and my family personally and it made a difference for him and his family to have me as a client of his. The place I bought my wife's engagement ring - deep connection. The pediatrician who cares for my children through good times and bad - deep connection. Our favorite restaurant where we celebrate birthdays and anniversaries - deep connection. Chris Nellis and our Rocket Mortgage mortgage company - deep connection. Chris provided us with tremendous patience, never pushed, but encouraged and guided and said something I will never forget and always appreciate - "If this is not best for your family and the savings don't make sense then I will plead with you to not make the change at this time". Who in any business of buy and sell services shows that level of integrity and personal care to say "walk away" if it is not right for you. It was right for us and we are so thankful we did. To emphasize the heart of Chris Nellis his family even attended my wife's surprise baby shower. He found out we have no family here in Ohio and he and his family wanted to honor and bless my wife with showing up for the party. I can honestly say I will be connected with Chris through our relationship with Rocket Mortgage and personally as well. I would encourage everyone who reads this review to consider the relationships you have with companies and individuals that are of great personal expense to you and how much more satisfying it would be if you had Chris Nellis and Rocket Mortgage to be a guide and a solution for the best possible mortgage deal for you and your family. I think highly of everyone I came in contact with at Rocket Mortgage but I would highly recommend that you ask for Chris Nellis and seek to work with him as your partner to greater financial stability with your future mortgage. I thank you Chris for your professionalism, your friendship, and assisting us with a brighter outlook for our financial future.

Make it happen. You will be glad you did. Read MoreRead Less
Charlene Kaye
Having gone through the mortgage process 3x and the refinancing process 2x I can say in all honesty David Judd receives 5 stars of excellence for his customer service, knowledge of both mortgage and refinancing . It was and will be a pleasure to work with him in my requested refinancing.
He has my recommendation to anyone needing mortgage and refinancing.
Sabrina Thomas
He has been a wonderful person to work with thru this process. He takes his time to explain things ( sometimes more than once,) for those of us who don't get it the first time! He is very patient, honest and helpful and I would recommend him very highly!
Jon Kosh
Shane is a guy who cares and lives the isms. He is always looking out for his bankers, takes time to listen to frustrations, and tries to turn those frustrations into alternative positive solutions. He knows the business, knows clients, and has tremendous emotional intelligence. Outside of technical prowess, Shane's encouragement alone can bring a banker from the bottom 15% to the top 15% in ...Shane is a guy who cares and lives the isms. He is always looking out for his bankers, takes time to listen to frustrations, and tries to turn those frustrations into alternative positive solutions. He knows the business, knows clients, and has tremendous emotional intelligence. Outside of technical prowess, Shane's encouragement alone can bring a banker from the bottom 15% to the top 15% in one month. I went from 6 Folders in February, worked with Shane in March, and put up 21 Folders that very same month of March. The proof is in the pudding. Shane is finding what he focused on. Everyone can benefit from working with him, bankers, coaches and leaders alike.Read MoreRead Less
Tim Orrys
It was such a great experience working with Shane! He has such a positive, and upbeat attitude, and point of view. His coaching was always done in such a helpful, and constructive way. His guidance definitely helped me to further my career with Rocket Mortgage. Thanks for all of your help!
Greg Wheeler
Working with Shane was great. I worked with him when I was in my early stages in the veteran banking world. His coaching helped to build my business, and get better with my craft. Always willing to help out if I ever need anything. Highly recommend working with Shane.
John O'Connor
Shane was a great resource to utilize whenever you needed an additional angle to approach a client. Always thinking outside the box, and keeping us accountable. I will always recommend Shane to any who want to improve.
Jessica Callahan
Shane is wonderful! I joined his coaching cycle when I first started and he continued to help me with anything I needed long after I was out. He helped me grow as a banker and continues to check on me from time to time. I recommend Shane to anyone looking to improve their business.