Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Lisa Simon
I look forward to any opportunity I have to work with Shane...taking advantage of the coaching I have received from him...I have seen improvement in all areas of my business
Brent Stiles
I was responsible for have the Air Force's Field Assistance (Help desk) and In one way or the other I have extensive experience in the customer support field. Linda Dakroub, the young lady who helped my with my Rocket Mortgage application is a outstanding Rocket Mortgage representive. I have been involve in customer support for over 40 years and have never meet anyone with the experience and ...I was responsible for have the Air Force's Field Assistance (Help desk) and In one way or the other I have extensive experience in the customer support field. Linda Dakroub, the young lady who helped my with my Rocket Mortgage application is a outstanding Rocket Mortgage representive. I have been involve in customer support for over 40 years and have never meet anyone with the experience and personality of your representative "Linda Dakroub". I am a Professor in the College of Business and wish I could teach my student to be as professional and talented as Linda, her capabilities are an asset to your company, and should be a model for future support personnel. She was the one that convinced me to go with Rocket Mortgage rather than others and that is after investigating Rocket Mortgage through the Alabama Attorney General Office and the BBB other were as good but your personel made the diference! Read MoreRead Less
Gustavo Espinosa Cabrera
Great and promptly service through the process
Debra Adams
The customer service was excellent snd professional. All questions were explained and calls were returned quickly. I would recommend this service with no reservations . Great experience!
Sarah Lewis
I was having trouble with my loan being processed but the Rocket Mortgage team got it done! I am very greatful!
Jordan Page
Saba is great! Great communication. I love working with Saba!
Susan Childress
Kyle was very good and professional and walked me through the entire process of securing my loan...thanks Kyle for a good job!
Calliope Lyric
Shane has been a great coach and leader. He has helped me increase my referral base and provide excellent experiences for my clients. He always is there to lend a helping hand and assists to the best of his ability. He is the reason I have grown as a banker and helped me achieve my best month ever. I am thankful for the time he sets aside to help me ensure a great client experience for my clients....Shane has been a great coach and leader. He has helped me increase my referral base and provide excellent experiences for my clients. He always is there to lend a helping hand and assists to the best of his ability. He is the reason I have grown as a banker and helped me achieve my best month ever. I am thankful for the time he sets aside to help me ensure a great client experience for my clients. He is organized, skilled and I am thankful for him.Read MoreRead Less
Slimcerely Sherry
He was kind and answered my questions. However, when he told me what our monthly payment would be, it was about $50.00 less than the actual payment.
Sherry Watson
Alex was not only great with handling my loan, but was exceptional with his communication skills with me. There were many times that I had concerns and questions pertaining to the loan and Alex excelled and went beyond my expectations answering me, at times, well past normal business hours. Even when my loan was passed to other team members, Alex kept in touch making sure I was on track to close. ...Alex was not only great with handling my loan, but was exceptional with his communication skills with me. There were many times that I had concerns and questions pertaining to the loan and Alex excelled and went beyond my expectations answering me, at times, well past normal business hours. Even when my loan was passed to other team members, Alex kept in touch making sure I was on track to close. Alex was very professional and is extremely dedicated to helping this process along in the purchasing of buying a home. I would without a doubt, recommend Alex to anyone purchasing or refinancing a home loan. Rocket Mortgage is very fortunate to have an employee that has passion and dedication for their job.
Read MoreRead Less