Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Dick Pino
Very professional and efficient. Quick to answer questions and follow up.
Janet Y Kike Garcia
Thank u avis such a great person, highly recommended.
You helped alot starting now i can say I believe in mortgage lenders😁
Keith Schnulle
For the most part the process was exceptional. Closing was a little confusing with documents are coming UPS, no the attorney is bring them. When in reality I had to print them when the attorney arrived at my home which added another 10 to 12 minutes to the closing time. Most of the process was flawless and very quick.
Lucien Blackwell
Tim was very attentive from the onset of dealing with him. He worked tirelessly to ensure my loan was approved. Even when obstacles arose, Tim placed himself in my shoes and escalated things on my behalf. Tim responded to all of my inquiries and returned all calls same day. His customer service set him apart and was one of the reasons I purchased a loan through Rocket Mortgage. I would highly ...Tim was very attentive from the onset of dealing with him. He worked tirelessly to ensure my loan was approved. Even when obstacles arose, Tim placed himself in my shoes and escalated things on my behalf. Tim responded to all of my inquiries and returned all calls same day. His customer service set him apart and was one of the reasons I purchased a loan through Rocket Mortgage. I would highly recommend him to anyone shopping for a loan with Rocket Mortgage.Read MoreRead Less
Brittany Leigh
She was awesome! Always there when to answer our call or giving us a quick call back
Ronald Fulton
I like to say that Anthony was and is a great person, the way he handle the process of getting the loan that I need was A1 and I think that I have made a friend for life, Not only him it was the whole staff, he made it easy and made sure that I understood what was going on every step of the way. Thank you Anthony and I thank your crew for working with me.
Stephen Pendino
Jose is Spectacular. He is very personable and you can quickly tell that not only does he enjoy his job, he is exceptional at it. I would (And have) recommend him to any of my friends & family that are looking to refinance their Mortgage. Working with him is how I would expect a Home Loan Process (Refinance or otherwise) to go. He was there every step of the way and answered every question my ...Jose is Spectacular. He is very personable and you can quickly tell that not only does he enjoy his job, he is exceptional at it. I would (And have) recommend him to any of my friends & family that are looking to refinance their Mortgage. Working with him is how I would expect a Home Loan Process (Refinance or otherwise) to go. He was there every step of the way and answered every question my wife and I had without delay. In addition to providing answers he is great at explaining his answers too (Should you be interested in learning as well). While Rocket Mortgage may be one of the very few companies that "get it" from a technology perspective. Without people like Jose to deliver that service and provide a great customer experience, the technology would be meaningless.Read MoreRead Less
Nikia Fuller
Sonia is fantabulous:)
We have bought and sold many properties but have never went with an online process/bank; so you can imagine that we were a little nervous. Thanks to Sonia, the process was overall seamless. Her direction, apptitue with the process and demeanor throughout was wonderful. She's a professional in her field and I would gladly refer her to future homebuyers or refinancers to ...Sonia is fantabulous:)
We have bought and sold many properties but have never went with an online process/bank; so you can imagine that we were a little nervous. Thanks to Sonia, the process was overall seamless. Her direction, apptitue with the process and demeanor throughout was wonderful. She's a professional in her field and I would gladly refer her to future homebuyers or refinancers to experience her optimism as well! Read MoreRead Less
Kimberly Davis
Oscar was fantastic, we couldn't be happier with his customer service and knowledge! Oscar was very prompt in answering any of our questions and concerns. Oscar made the whole process easy!! I would definitely recommend Oscar to anyone wanting to finance or refinance a home. Thank you Oscar and Rocket Mortgage!
Brandon Russ
I have heard numerous nightmare stories of the home buying process, but I can't relate after using Brad. The whole process was fast and efficient. Brad and his team had a great line of communication, letting us know what was needed from us and all the next steps. They kept us updated and checked in on us at all stages in the process. Everything went smoothly. I could feel that he genuinely cared ...I have heard numerous nightmare stories of the home buying process, but I can't relate after using Brad. The whole process was fast and efficient. Brad and his team had a great line of communication, letting us know what was needed from us and all the next steps. They kept us updated and checked in on us at all stages in the process. Everything went smoothly. I could feel that he genuinely cared about us and shared in our excitement of getting the new house. I would 100% percent recommend him to anyone I know looking for a mortgage lender. Read MoreRead Less