Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Tammela Gilbert
My husband and I found Jim to be really easy to work with. The financing process was truly beyond overwhelming. I can honestly say that if it had not been for Jim we may have made another lending choice. He is truly an asset for the Rocket Mortgage team.
Nahir Pina-lopez
John was awesome, he explained and always got back to me with information and requests needed.
Jon Mench
My wife, family and I recently relocated from Minnesota to Michigan through my company. First of all, I had Rocket Mortgage as my Broker while in Minnesota. They had discounts and processes in place to work efficiently with a previous customer as well as the approval from Lexicon Relocation group as a supplier. All of our benefits were immediately applied to the closing process. Adam in ...My wife, family and I recently relocated from Minnesota to Michigan through my company. First of all, I had Rocket Mortgage as my Broker while in Minnesota. They had discounts and processes in place to work efficiently with a previous customer as well as the approval from Lexicon Relocation group as a supplier. All of our benefits were immediately applied to the closing process. Adam in particular was very flexible to work with. He was available by phone nearly every time we called and returned messages when we left them. Follow up is key when you are in a world of unkowns!

My best example of his assistance was on a Sunday evening when we found a home to place an offer on. The market in Michigan, much like many other market, was a Sellers market at this time. Homes were going fast in the April through August months in 2016 and were commanding multiple offers. Adam was on the spot that evening with our Loan Approval document and we were able to secure the the bid on the home. That home appraised at a much lower amount than the price we offered (the sellers listing price). Adam worked very well with my Realtor and the Listing Agent, needless to say, the seller would not reduce their price and we lost the house. Adam continued to support our efforts to buy a home on three more occasions and finally we nailed one. I have to say that he was on the spot with every purchase agreement attempt and he had his team lined up to pick up the ball at every turn of the process. I strongly recommend working with Adam at Rocket Mortgage as he definitely will work for you!

Thank you for your help thought this long drawn out process Adam!
Jon Mench and Family
Happy HomeownersRead MoreRead Less
Betty Gleason'Noelle
Professional, and very easy to work with ! NOTHING HIDDEN AND ALL UP FRONT. I am tellling both our girls, get started and follow the suggestions, He will NOT stear you wrong.
Richard Mccarthy
Mike is a man of his word. All he said to me,was true fact.I can not say enough about Rocket Mortgages Team approach to it,s clients.Richard McCarthy
Paul Katawicz
Brian is a consummate professional. He asks the right questions, explains the process clearly and succinctly, and is extremely responsive. I appreciated his work ethic and approach so much that I specifically reached out to him a second time when I needed to refinance. I cannot say enough positive things about him and Rocket Mortgage.

Paul
Dustin Kleider
My first time using Rocket Mortgage and it was great. David's responsiveness was outstanding. He described the process, it followed his description and you always knew where you were in the process. I have recommended Rocket Mortgage to several friends due to his service.
Francine Fritz
Sarah Mason was an excellent representative of Rocket Mortgage. She spent as much time as needed on phone calls with me from the very start of initial application. Sarah was quick to answer any and all questions. She was very personable, making the whole process flow with ease. Sarah always came up with the simplest solutions to any problems. She was very encouraging throughout the process, and I...Sarah Mason was an excellent representative of Rocket Mortgage. She spent as much time as needed on phone calls with me from the very start of initial application. Sarah was quick to answer any and all questions. She was very personable, making the whole process flow with ease. Sarah always came up with the simplest solutions to any problems. She was very encouraging throughout the process, and I would look forward to speaking with her. Sarah made the process of procuring a loan simple! Sarah Mason is a phenomenal asset to Rocket Mortgage!Read MoreRead Less
Glenna Morrison
A pleasure to deal with. Thanks so much!
Russ Tremain
I was referred to Allen by a good friend, and he provided an excellent experience. Some other companies I spoke with basically hung up once they found out I was living on retirement income, but this was no big deal to Allen and and team. We also had our property in a trust and this was handled effectively as well.

Allen has my highest recommendation!