Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Scott Beutler
I have spoken with Shane on several occasions. He is both knowledgeable and professional. I have referred both family and friends to him and they too have had a great experience and were able to close quickly. I would trust Shane with any purchase.
Jayde Lawson
Mack has been great through out this whole process!! Wouldn't want anyone else helping me.
Joe Melchior III
My sincere compliments and gratitude to Nate. He made the process simple and never left me hanging. If I had a question, he answered it. If I had a concern, he addressed it. He stayed in touch and followed up with every promise. Nate and his team, were fast, professional and thorough. After jumping through unnecessary hoops with my previous lender to refinance our home, Nate and the crew at Rocket...My sincere compliments and gratitude to Nate. He made the process simple and never left me hanging. If I had a question, he answered it. If I had a concern, he addressed it. He stayed in touch and followed up with every promise. Nate and his team, were fast, professional and thorough. After jumping through unnecessary hoops with my previous lender to refinance our home, Nate and the crew at Rocket Mortgage showed they wanted me as a customer. I am now a lifelong fan of Rocket Mortgage and am already telling my friends and associates about my positive experience. Cudos to Nate and Rocket Mortgage!Read MoreRead Less
Gabrielle Penrose Sperling
Eric was wonderful to work with! He was on top of everything and responded quickly to email's. Thank you Eric!
Heather Burdette
Joe does not understand the equine property market. I was told Rocket Mortgage was great to work with for Ag properties. To the contrary, Joe told me it might not be possible to get an acceptable appraisal for my equine property. This has not been a problem me or any other equine property owners on my road, in the past. He said Rocket Mortgage has higher standards than other lenders.
My only goal...Joe does not understand the equine property market. I was told Rocket Mortgage was great to work with for Ag properties. To the contrary, Joe told me it might not be possible to get an acceptable appraisal for my equine property. This has not been a problem me or any other equine property owners on my road, in the past. He said Rocket Mortgage has higher standards than other lenders.
My only goal is to refinance to lower my rate and roll in a $14K home equity loan. I don't want to cash out; I have no other debt; a very high credit score; and. I have 70% equity in my property. This is a very straight forward refi.
After this ridiculous experience I will never work with Rocket Mortgage and would avoid Joe like the plague. Read MoreRead Less
Cathy Cannon
Working with Stephanie was an absolute joy. Her energy and happy demeanor made the whole process of buying a home seem effortless. There were hiccups along the way, as always, but Stephanie was right there to explain what was happening, and keep me from getting frustrated or discouraged. I can't even begin to express how thankful I am for having had her to walk me through buying my first home! ...Working with Stephanie was an absolute joy. Her energy and happy demeanor made the whole process of buying a home seem effortless. There were hiccups along the way, as always, but Stephanie was right there to explain what was happening, and keep me from getting frustrated or discouraged. I can't even begin to express how thankful I am for having had her to walk me through buying my first home! Read MoreRead Less
Diane Wise
Stephanie and the entire team at Rocket Mortgage made this process so much simpler for me. There are so many details and she always made sure I was on top of the information and moved things smoothly along. Both the seller and myself used Rocket Mortgage and it was so simple and straighforward!
Michael Nicoletta
From the very start, Stephanie was tremendously helpful, made every step of the process easy and effortless. Stephanie was always ready respond to phone calls or emails and assist in clarifying every request from Rocket Mortgage with a friendly demeanor while maintaining a professional attitude. We were fortunate to have Stephanie assigned to our application.
Michael Geeter
I really enjoyed speaking with Youssef. He walked me through the process with ease and made it enjoyable. Our conversation was light and comfortable, two things not particularly known with the mortgage pre-approval process. He gave me a few options and got me pre-approved in no time. Would highly recommend him for his professionalism, candor, and personality.
Joseph Kuzio
Jay did a great job of getting our loan processed quickly.