Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Tracy Ryks
We began our out-of-state relocation with a prequalification and introduction to Rocket Mortgage through Tim Rice. Tim is a true professional and really knows his stuff, were offered a great rate and closing incentives. We proceeded through our purchase and qualification process with Ryan Ballinger and then Makita Morris whom were both helpful and responsive. We were ready to close with all ...We began our out-of-state relocation with a prequalification and introduction to Rocket Mortgage through Tim Rice. Tim is a true professional and really knows his stuff, were offered a great rate and closing incentives. We proceeded through our purchase and qualification process with Ryan Ballinger and then Makita Morris whom were both helpful and responsive. We were ready to close with all completed documents in hand when disaster struck one week prior to close when our buyer's buyer experienced a financing hiccup. I'm really proud to say Rocket Mortgage was the company that stopped the dominos from falling. They worked with us to readjust our mortgage so we were able to still close on our new home on time. If they wouldn't have stepped up, the sellers of the home we are buying, as well as the sellers of the home they were buying would have been affected. You get the idea- dominos were falling and when I called Tim, he was calm, worked with his management and they spun on a dime and had our closing disclosure to us within 4 business days. Wow! That is service. Not only did we get a great rate and closing incentives, they saved having a whole line of delayed closings. Yes, the dominos stopped falling thanks to Rocket Mortgage. Thank you!Read MoreRead Less
Keith Cooper

Didn't have to talk with Merribeth all that many time which is a good thing. that means every one else was doin their job which is what you should expect.
Marie Barbera
I just want to thank Nate about being so patient with this whole stressful process and going out of his way to help.
Wayne Bove
My experience with Adam in obtaining my mortgage was wonderful. Adam provided excellent customer service. He was kind and made the process easy. When I had questions and concerns Adam made me feel important and quickly responded to my calls. Thank you for making my house purchase painless .
Mindy Slimmer
Josh Groenwald made getting a home loan fast and easy. He was willing to work on MY SCHEDULE and not the normal 9am-5pm EST schedule. Working with me on my schedule helped because I am a new teacher and I work the same hours that most of the Rocket Mortgage Employees do without the luxury of answering phone calls and getting on the computer to get my loan status updated. Josh was a true gem. ...Josh Groenwald made getting a home loan fast and easy. He was willing to work on MY SCHEDULE and not the normal 9am-5pm EST schedule. Working with me on my schedule helped because I am a new teacher and I work the same hours that most of the Rocket Mortgage Employees do without the luxury of answering phone calls and getting on the computer to get my loan status updated. Josh was a true gem. If it were not for him, I doubt I would have stuck it out with Rocket Mortgage for my home loan and I would probably be an unhappy apartment renter instead of a bonafide home owner. Read MoreRead Less
David Gross
Alex was very helpful in explaining everything to me. I am a slow learner and Alex was always considerate and took the time to go over things I did not understand at first. Vey knowledgeable of this business. Even though I never meet Alex, I feel that I can call him a friend. Thanks again Alex for all your help.
David
Bobbie Applegate
Alex made financing a new home easy for my client! She is very organized and communicates important information in a timely manner. I would recommend Alex to your clients so they can have a great home buying experience,
Robert Doiron
"Michael was by far the best !!!! He and his team made the headache of buying a home seamless. I can see why Rocket Mortgage is the best when it comes to home buying. Michael was able to answer all of my questions and always called me back when i left messages.

Thanks Michael me and my family are enjoying our new home,
Bob
Arianna Casebolt
Jackie is very easy going but professional. She answers all question with ease if you have a problem she is willing to speak on your behalf. It was refreshing to get someone that dose there job. She gets it.
Thank you Jackie.
Arianna casebolt
Lexie Muldoon
Tom did a great job ensuring that I got the best deal available. He worked with me to qualify for a conventional loan, instead of just sticking with the FHA. I would recommend Tom to anyone trying get a loan. He made everything easy to understand and helped me do exactly what I wanted! Thanks again Tom!