Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Julie McCarthy
Bill is wonderful to work with. He is great at explaining and answering all questions. He makes the entire mortgage process easier to navigate. You will be pleased with Rocket Mortgage and their professional and knowledgeable staff. Bill was my first contact and experience with Rocket Mortgage, and I am thrilled to have had the opportunity to work with him. Thank you Bill!
Kristie Swacker Vogel
He is responsive and easy to work witg
April Guinn
Eric is great to work with very down to earth, friendly, and positive as a person. He is very knowledgeable about his job as well, and has an amazing response time. I never had to wait longer than an hour for a response. He was also very patient with me, which was a huge blessing during my life changing event. The best thing is I get to keep him during the life of my loan. Its not sold to some ...Eric is great to work with very down to earth, friendly, and positive as a person. He is very knowledgeable about his job as well, and has an amazing response time. I never had to wait longer than an hour for a response. He was also very patient with me, which was a huge blessing during my life changing event. The best thing is I get to keep him during the life of my loan. Its not sold to some company that I don't know. That is unheard of these days. I am not getting paid for this review. I chose to recognize him with my free time to let everyone know he deserves and has earned a great review. Read MoreRead Less
Genevieve Winters
Jason was great to work with through the refinance process. He was helpful and explained everything. He was easy to reach and was willing to help. Thank you for all the help.
Diana Misiak
Thomas was great to work with and always there when I needed an answer! He was amazing from start to finish and never hesitated to give a helping hand! He definitely knows his business!! 5's across the board! Definitely would recommend him to anyone and use him for any future purchases.
Scott Beutler
I have spoken with Shane on several occasions. He is both knowledgeable and professional. I have referred both family and friends to him and they too have had a great experience and were able to close quickly. I would trust Shane with any purchase.
Joe Melchior III
My sincere compliments and gratitude to Nate. He made the process simple and never left me hanging. If I had a question, he answered it. If I had a concern, he addressed it. He stayed in touch and followed up with every promise. Nate and his team, were fast, professional and thorough. After jumping through unnecessary hoops with my previous lender to refinance our home, Nate and the crew at Rocket...My sincere compliments and gratitude to Nate. He made the process simple and never left me hanging. If I had a question, he answered it. If I had a concern, he addressed it. He stayed in touch and followed up with every promise. Nate and his team, were fast, professional and thorough. After jumping through unnecessary hoops with my previous lender to refinance our home, Nate and the crew at Rocket Mortgage showed they wanted me as a customer. I am now a lifelong fan of Rocket Mortgage and am already telling my friends and associates about my positive experience. Cudos to Nate and Rocket Mortgage!Read MoreRead Less
Gabrielle Penrose Sperling
Eric was wonderful to work with! He was on top of everything and responded quickly to email's. Thank you Eric!
Heather Burdette
Joe does not understand the equine property market. I was told Rocket Mortgage was great to work with for Ag properties. To the contrary, Joe told me it might not be possible to get an acceptable appraisal for my equine property. This has not been a problem me or any other equine property owners on my road, in the past. He said Rocket Mortgage has higher standards than other lenders.
My only goal...Joe does not understand the equine property market. I was told Rocket Mortgage was great to work with for Ag properties. To the contrary, Joe told me it might not be possible to get an acceptable appraisal for my equine property. This has not been a problem me or any other equine property owners on my road, in the past. He said Rocket Mortgage has higher standards than other lenders.
My only goal is to refinance to lower my rate and roll in a $14K home equity loan. I don't want to cash out; I have no other debt; a very high credit score; and. I have 70% equity in my property. This is a very straight forward refi.
After this ridiculous experience I will never work with Rocket Mortgage and would avoid Joe like the plague. Read MoreRead Less
Cathy Cannon
Working with Stephanie was an absolute joy. Her energy and happy demeanor made the whole process of buying a home seem effortless. There were hiccups along the way, as always, but Stephanie was right there to explain what was happening, and keep me from getting frustrated or discouraged. I can't even begin to express how thankful I am for having had her to walk me through buying my first home! ...Working with Stephanie was an absolute joy. Her energy and happy demeanor made the whole process of buying a home seem effortless. There were hiccups along the way, as always, but Stephanie was right there to explain what was happening, and keep me from getting frustrated or discouraged. I can't even begin to express how thankful I am for having had her to walk me through buying my first home! Read MoreRead Less