Dawd provided excellent customer services and stellar response time on all of the interactions that took place during my loan application process.
John Matel
John Matel
551
Great personalized service and patience. Patrick produced great results and did it with class and style.
Samantha Petkovski
Samantha Petkovski
551
Eric was helpful beyond expectations. He was responsive to called and emails when there were questions. This is the 2nd time we have had him assist us with a home purchase we had that good of an experience! I highly recommend Eric and the entire Rocket Mortgage team.
Joseph Hope
Joseph Hope
551
Friendly. Helpful. Reliable.
Brenda Kanno
Brenda Kanno
551
Mitesh was the perfect person to help me through the anxieties of being a first-time home buyer and trying to obtain mortgage funding. His friendly and competent demeanor were reassuring (especially appreciated during the documentation phase), and he often responded almost immediately to my emails, even though it was well after 6 o'clock in his time zone or on a weekend. His timely reminder ...Mitesh was the perfect person to help me through the anxieties of being a first-time home buyer and trying to obtain mortgage funding. His friendly and competent demeanor were reassuring (especially appreciated during the documentation phase), and he often responded almost immediately to my emails, even though it was well after 6 o'clock in his time zone or on a weekend. His timely reminder calls kept the loan documentation process rolling along, even while I was preoccupied with moving out of my previous home. If I ever have the opportunity of recommending Rocket Mortgage as a mortgage company, I will specifically mention Mitesh Patel (and Adam Spies). Thank you, Mitesh, for your expert help in finding funding for me!Read MoreRead Less
James Woerner
James Woerner
551
Josh responded to a call into Rocket Mortgage as I need to get a new preapproval same day and my previous contact wasn't responding. He walked me through the process, came into the office on a Saturday to get remaining information to submit for full approval, and had me on the way to processing as fast as you can imagine.
Kim Conley
Kim Conley
551
Bobbie was AWESOME! She stayed late at work to help me navigate through my loan process & was always quick to respond to my concerns & questions. She was always friendly & upbeat. Really great customer service! I would recommend Bobbie 100%!
Courtney Schank
Courtney Schank
551
I had no trouble getting in touch with Dustin when needed regarding my loan/loan processes. He clearly explained to me where they were in the process and who I needed to contact if I had questions during any of the mortgage loan stages. I was even told who to contact when he was OOO, which I was quite impressed with. I definitely recommend working with Dustin!
Crystal Clark
Crystal Clark
551
Dan was absolutely awesome and was there for me every step of the way. Very smooth process
Amanda Appner
Amanda Appner
551
Scott was the first person we talked to. So reassuring in getting our first house. We are very thankful for everything you did for us. Way beyond the call of duty; he deserves a raise people. Thank you! Jeff and Amanda
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