I am the proverbial paranoid "chipper-of-messages-in-marble" when it comes to electronic communication. Electronic banking still a bit scary and I still pay most bills by check and trusdt none to credit cards and I like to look folks in the eye when I do significant business. You can imagine my reluctance to write and rewrite mortgages on line and by phone. That is, until Heather Santos ...I am the proverbial paranoid "chipper-of-messages-in-marble" when it comes to electronic communication. Electronic banking still a bit scary and I still pay most bills by check and trusdt none to credit cards and I like to look folks in the eye when I do significant business. You can imagine my reluctance to write and rewrite mortgages on line and by phone. That is, until Heather Santos responded to an interest rate inquiry. Very quickly she gained my confidence with her firndly approach and her clear, and clearly comprehensive, grasp of the business at hand. From start to finish, she was the chief go-to person. No matter who else handled any specific part of the exercise, Heather was the reassuring voice that kept me believing that this was the thing to do and that she had it all in hand. The next time there is a significant rate drop, I'll probably call her first. Read MoreRead Less
Elizabeth Gibson-Gray
Elizabeth Gibson-Gray
551
I was very happy with the whole process, never expected buying a house to be that easy.
Eno Jonah
Eno Jonah
551
Chris was a pleasure to work with. We always felt that our case was important to him and that he would do whatever he could to help. He was always supportive and completely understood our concerns. Everything was clear and everything went as he explained. Kind and professional - five stars all the way!!
Josh Bacon
Josh Bacon
551
Dustin was great during the entire process! Any questions we needed answered, he got back with us promptly, and he never made us feel like we were being a burden. It had been 10 years since we bought our last home, and the process as a whole felt a bit daunting, but Dustin really helped to smooth things out, and eliminate any worries we had. I would highly recommend him to anyone
Jj Jim
Jj Jim
551
Dan was very professional and provided excellent service. I will recommend him to anyone looking for a home loan.
Petra Sadler
Petra Sadler
551
Meghan was always friendly, professional and super helpful. It was great dealing with her
Marsey Kirsh Kahn
Marsey Kirsh Kahn
551
From our very first conversation, I was tremendously impressed by Marcello. He listened carefully as I explained my situation, then suggested a loan term and interest rate that worked for me. Once I decided to go forward, all my communication with Marcello was prompt, professional, courteous, and helpful. He was always friendly and always made me feel he had my best interests at heart. Working...From our very first conversation, I was tremendously impressed by Marcello. He listened carefully as I explained my situation, then suggested a loan term and interest rate that worked for me. Once I decided to go forward, all my communication with Marcello was prompt, professional, courteous, and helpful. He was always friendly and always made me feel he had my best interests at heart. Working with Marcello, and with Rocket Mortgage, was an experience that far surpassed my dealings with other mortgage companies with which I have done business. Marcello was always available to answer questions and to make sure the process was running smoothly. He definitely earned five stars from me! Read MoreRead Less
Rishi Daulat
Rishi Daulat
551
Eric was unbelievable to work with and really helpful every step of the way. He gave me the absolute best deal he could and made the home-buying process seamless and painless. He was a pleasure to work with.
Bill Cooper
Bill Cooper
551
This is third loan that we had the pleasure of working with Nicholas. he is highly professional, respectful of his clients needs, bright,and hardworking. We appreciate how smooth and conveniet he made the loan process. We will do business with him in the future if the need comes iup. We would also recomend him to family and friends.
Rate your experience with Rocket Mortgage - Purchase Team
How many stars would you give Rocket Mortgage - Purchase Team?
Please provide a rating.
Write Rocket Mortgage - Purchase Team a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Rocket Mortgage - Purchase Team may use my verified review on social media, in print, and in other contexts that will help Rocket Mortgage - Purchase Team's business.