Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Krystle Diaz
Mark has been such a tremendous help with providing me with a loan. He has done a wonderful job. His customer service is out of this world. He has made this process extremely easy for me and my family. Not only is he fabulous at his job and very professional, he also takes the time to get to know his clients. I would recommend Mark to anyone. Being a first time home buyer and not knowing the ...Mark has been such a tremendous help with providing me with a loan. He has done a wonderful job. His customer service is out of this world. He has made this process extremely easy for me and my family. Not only is he fabulous at his job and very professional, he also takes the time to get to know his clients. I would recommend Mark to anyone. Being a first time home buyer and not knowing the process, Mark was very patient, flexible, and knowledgeable. He always responded to me in a timely manner. I am very satisfied with the work he has done for me. He definitely goes above and beyond.Read MoreRead Less
Cyndie Gish
Was prompt with information and always returned calls quickly.
Laurie Ward Raspantini
Nick was great! He made everything as easy as possible and showed a lot of patience with me as I am not to good with the computer. Nick is a good example of the outstanding customer service your company provides!
John Gotses
I would like to thank John Keough and the Rocket Mortgage team for making my refinancing experience so easy. They are so responsive whenever you need them. You are always able to talk to someone if your loan liaison representative is on another line or out of the office. Contact personnel can answer any question you may have, so you always end the call with satisfaction that resolves the reason ...I would like to thank John Keough and the Rocket Mortgage team for making my refinancing experience so easy. They are so responsive whenever you need them. You are always able to talk to someone if your loan liaison representative is on another line or out of the office. Contact personnel can answer any question you may have, so you always end the call with satisfaction that resolves the reason for your call. Everyone that I talked with at this company was always professional and polite. I would recommend them without reservation.
John Paul Gotses
Fairmont, WVRead MoreRead Less
Justin Raborn
Sean made the lending process easy and hassle-free! From start to finish, Sean was courteous, prompt and thorough in everything involved. He explained exactly what I was responsible for and how to go about doing it as easily as possible. I was skeptical about getting my mortgage done online as I felt it would lack the personal touch of a local bank. Sean and Rocket Mortgage as a whole proved me ...Sean made the lending process easy and hassle-free! From start to finish, Sean was courteous, prompt and thorough in everything involved. He explained exactly what I was responsible for and how to go about doing it as easily as possible. I was skeptical about getting my mortgage done online as I felt it would lack the personal touch of a local bank. Sean and Rocket Mortgage as a whole proved me wrong on that front as well as he was always a phone call or text message (thank you!) away. I would and have highly recommended him to those looking for a lenderRead MoreRead Less
Hassan Hourani
I was googling infor on how to proceed with applying for my first mortgage. I clicked on Rocket Mortgage and filled out the interested application. Within seconds of submitting the app Brian gave me a call wanting to inform me on the process. He made the entire journey very easy and painless explaining everything to me with great detail. We talked pretty much every day, even weekends, until my ...I was googling infor on how to proceed with applying for my first mortgage. I clicked on Rocket Mortgage and filled out the interested application. Within seconds of submitting the app Brian gave me a call wanting to inform me on the process. He made the entire journey very easy and painless explaining everything to me with great detail. We talked pretty much every day, even weekends, until my closing date! Keep up the great work Brian and thank you again for everything! Read MoreRead Less
Carla Ledo Repollet
Ryan was great to work with. He was always available to answer my questions or concerns. He made sure I fully understood the process. Very professional and courteous.
Lana Sandin
I loved working with Chuck. He handled every detail of our loan professionally and promptly. He also helped to speed things up so that we could close before leaving for vacation. I would highly recommend him!
Sara Collins
What a great guy! I had a problem and was frustrated, he never wavered in his politeness or helpfulness he just helped me. He was very knowledgeable and made the process easy. We are very thankful for Youssef!
Mark Ludewig
Freddy walked me through every step of the process with patience and great details. He was extremely professional and helpful, made it so easy!