Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Lynn DeBoard
Very nice to speak with you!! Hopefully we can get a loan worked out to help us financially!! Thank you again for being so nice to us on the phone!!
Debbie HIbl
Greg did a great job. He called us back when my husband did not want to give his SSN over the internet. Thank goodness he did otherwise we would not be in our amazing home now. Thank-you so much. He answered all our questions and made our experience with buying a home a good one.
Amanda Weber
Michael was very informative on the process and helped make the process run more smoothly. I would highly recommend him.
Randy Mccathern
Chris was very knowledgeable and very helpful to me with my loan. He answered any questions I had and kept me up to date with any changes and the status of the loan process. If I had to do it all over again, I would choose the same company and specialists. I would recommend Chris Redmond to anyone interested in needing a home loan.
Erik Sandez
It's been a great help, great attention and very steep at every step.
Ryan N Nikki McKenzie
Mary has truly gone above and beyond to assist us first time home buyers. I have never worked with such a responsive customer service individual in my life. She is a available to us at all times and I feel great peace knowing she can work through any obstacle with us..and always in a quick and above all--kind and understanding--manner. Proud she is part of MY team.
Alex Adair
I actually ended up not going through Nathan, I regret it 100%. Nathan has the best communication skills from an MLO I have encountered. I was forced from family members to go through a local bank named 'Union Savings' in Ohio, they have been a complete nightmare. I have been waiting 2 months to close because the MLO does not know how to communicate what papers or documents he has needed to help ...I actually ended up not going through Nathan, I regret it 100%. Nathan has the best communication skills from an MLO I have encountered. I was forced from family members to go through a local bank named 'Union Savings' in Ohio, they have been a complete nightmare. I have been waiting 2 months to close because the MLO does not know how to communicate what papers or documents he has needed to help close on my home! The short experience I had with Nathan involved him calling daily to check if I needed anything or if I had questions, even if I couldn't answer he would leave a short voicemail with information he needed or I needed. He responded to emails quickly and was very clear in his request. I regret not going through Nathan and recommend you jump on board due to his phenomenal customer serviceRead MoreRead Less
Trevor Evans
Mary was awesome, persistent, and patient! I was a first time home buyer, no real estate agent, no experience, and she kept calling and messaging to reassure she was there to help. I was actually going to go with another lender, but had a bad experience, and Mary was right there to in a day get me on the right track, have calls, clarify things, explain them a billion times, deal with my ...Mary was awesome, persistent, and patient! I was a first time home buyer, no real estate agent, no experience, and she kept calling and messaging to reassure she was there to help. I was actually going to go with another lender, but had a bad experience, and Mary was right there to in a day get me on the right track, have calls, clarify things, explain them a billion times, deal with my confusion. She was straight up awesome, oh, and her advice saved me money, time, and trouble by seeing problems down the road and being proactive. Highly recommend!Read MoreRead Less
Richard Hart
Not sure what I would have done without Angelo. He has been amazing through this entire process and made it easy for all parties involved.
Connie Holland
Alex kept me informed through the purchase process, promptly answered my questions, addressed my concerns, and offered advice. Alex was grew to work with.