Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Raffi Garabedian
Thomas Savage was great to deal with. I never felt pressured and throughout the entire process Tom gave me timely insights and advice. I highly recommend Tom.
Larry Hufty
Tara Kareem is the Gold Standard that all of your should aspire to. From the very first contact until the last correspondence, Tara was 100% on top of everything. In fact, every one that I had contact with was superb, but it all starts with that initial contact. First impressions are everything. And Tara gave an incredibly positive first impression. We hung up from our initial call knowing that we...Tara Kareem is the Gold Standard that all of your should aspire to. From the very first contact until the last correspondence, Tara was 100% on top of everything. In fact, every one that I had contact with was superb, but it all starts with that initial contact. First impressions are everything. And Tara gave an incredibly positive first impression. We hung up from our initial call knowing that we were in good hands with Tara, that she truly cared, and was going to see this through to the end. And she did.
It wasn't hard giving Tara 5 stars. She deserves more.
Rocket Mortgage has a top notch employee in Tara.
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Mary Kelley
I am a procrastinator when it comes to gathering all those documents necessary to complete the refi application but Megan found them and uploaded them into the application before my very eyes. This was the easiest mortgage experience I have ever done. Thank you again, Megan!!
Julie Marie
Working with Thomas Fain was an amazing experience. Our loan closed sooner than expected and Thomas was in constant communication throughout the entire process. He responded to emails and voicemails with a sense of urgency. He explained our loan very clearly and answered all questions that we had. We will definitely work with Thomas again in the future. His client service was outstanding.
Stephanie Ruff
Justin is AMAZING!!!! I was dragging my heels on refinancing my house, truly just because I did not want to deal with all the craziness that goes with it. I contacted Rocket Mortgage and thankfully was connected with Justin. I did not have to do much at all. It was the EASIEST process ever. Honestly, I kept thinking that something wasn't right, there was no way that refinancing was this easy. (I ...Justin is AMAZING!!!! I was dragging my heels on refinancing my house, truly just because I did not want to deal with all the craziness that goes with it. I contacted Rocket Mortgage and thankfully was connected with Justin. I did not have to do much at all. It was the EASIEST process ever. Honestly, I kept thinking that something wasn't right, there was no way that refinancing was this easy. (I have worked in the field in the past and know what a nightmare it can be) If there were any problems, I never knew about them. Justin took care of everything from beginning to end. He followed up with me throughout the entire process (without being pushy or annoying lol). Any questions that I had, he answered usually within minutes if not always within a reasonable time frame. I would HIGHLY recommend using Justin for any refinancing or purchasing needs. Read MoreRead Less
Amixa Kanuri
Thanks for making process painless!
Nicholas Neamonitis
Tom was awesome to say the least. He had me approved the same day we first spoke and never left me feeling out in the dark. Any question I had was answered, any concern I had was addressed, and he handled everything with the utmost professionalism. Being in the mortgage industry myself, I know how things work from his side (writing the mortgage) but being that this was my first purchase, I knew ...Tom was awesome to say the least. He had me approved the same day we first spoke and never left me feeling out in the dark. Any question I had was answered, any concern I had was addressed, and he handled everything with the utmost professionalism. Being in the mortgage industry myself, I know how things work from his side (writing the mortgage) but being that this was my first purchase, I knew nothing from the client-side of things. I can say with such a large purchase (and life change) that I never expected to feel as comfortable as Tom made me feel throughout the entire process. I even backed out of 2 accepted offers before finally committing to the 3rd property I got accepted on, and he was more than flexible with that. I highly recommend Tom to anybody looking for a friendly, yet tenured and experienced banker. Thanks again Tom for making my first home purchase possible.Read MoreRead Less
Thomas Reich
Heather contacted, explained how the process would go and answered any questions I had. Was a very smooth and easy process.
Stefan Nicholas
Martha kept this whole process easy and was efficient in our needs.
Aimen Jomaa
I worked with Tom for over a year and he was there every step of the way. He is truly the reason I own my own home today. He was patient and solution oriented. "Best Mortgage Banker Ever" is an understatement.