Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Ali Berry
Nate is the most knowledgeable loan officer I’ve ever worked with! He went above and beyond anytime I needed something or had a question. I’ll def be working him again on my next home purchase!!!
Austen O'Neill
Mike was a huge help with our lending process. He helped us close on the purchase of our first home and walked us through the process. He was very knowledgeable and enthusiastic. 10/10. I look forward to working with him again in the future!
Philippe St Charles
Deidre was excellent with us she was in phone with us from the beginning to the end. W closed our home in 15 days
Matilde Yepez
Joaquín ha sido una persona muy importante en la compra de nuestra casa, estamos muy agradecidos por su ayuda y profesionalismo, ha trabajado en este proceso incluso fines de semana y fuera de horas de trabajo para que todo saliera en poco tiempo y guiándonos para completar todo lo necesario, podría decir que el proceso de comprar una casa es estresante pero Joaquín lo hace mucho más fácil. ...Joaquín ha sido una persona muy importante en la compra de nuestra casa, estamos muy agradecidos por su ayuda y profesionalismo, ha trabajado en este proceso incluso fines de semana y fuera de horas de trabajo para que todo saliera en poco tiempo y guiándonos para completar todo lo necesario, podría decir que el proceso de comprar una casa es estresante pero Joaquín lo hace mucho más fácil. Gracias, muchas gracias y que Dios lo bendiga por su gran labor!!!Read MoreRead Less
Tammy Mathis
Areeya is amazing! I cannot say enough wonderful things about her! She is professional, knowledgeable, kind, and caring. She goes above and beyond for her clients and provides impeccable service! I highly recommend her for all your loan needs! You will NOT be disappointed! She is top-notch!
Mandy DaSilva
From the very beginning of my loan process through the very end, Jacob was extremely attentive, patient and knowledgeable. He made the process seamless. He followed up regularly to ensure everything was going smoothly. If you are looking for a stress free loan experience and committed loan professional, I highly recommend Jacob Mora. Jacob, thank you for all that you did, it was greatly ...From the very beginning of my loan process through the very end, Jacob was extremely attentive, patient and knowledgeable. He made the process seamless. He followed up regularly to ensure everything was going smoothly. If you are looking for a stress free loan experience and committed loan professional, I highly recommend Jacob Mora. Jacob, thank you for all that you did, it was greatly appreciated.Read MoreRead Less
Bobbi Jo Roberts Matt
Steven was g ret to work with. He helped me with credit to get the loan to be an option. Now we will have our fence for the dogs. So excited
Barbara Lilly
From our first call to Rocket Mortgage, I was amazed by the courtesy and knowledge Abe Mroue exhibited. He guided me to the Rocket on-line way to submit my info, and get this; he stayed with me EVERY minute it took to fill out the forms! A definite five stars!!
Paola Rivera
Estoy fascinada con el trato del señor Joaquin Abascal, desde el dia 1 estuvo junto ami y a mi esposo en todo momento. Estoy 100% satisfecha con el servicio y la ayuda que nos presto, y hoy gracias a su ayuda hicimos nuestro sueño realidad. ! JOAQUIN MUCHISIMAS GRACIAS!
Eric Large
I was hopeful when I was being told I would be dealing with Amy. I was under the impression she was waiting for my transfer only to be pushed to voicemail. I had also informed the initial rep that my preferred contact was email, to which was ignored. First time home buyer who was already apprehensive about the process, only to have their worst fears realized...
Amy Webb
Reply from Amy Webb:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Quicken Loans, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Quicken Loans, we take great pride in delivering high-quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less