Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Michael Hulslander
Mark did a great job leading us through the complex process of purchasing our townhouse. Even after his part was done and he'd passed us on to other Rocket Mortgage staff, he was always incredibly responsive (even making himself available on our schedule - i.e. after 5pm or on weekends) and willing to answer questions in a manner that was clear when others couldn't. His customer service was ...Mark did a great job leading us through the complex process of purchasing our townhouse. Even after his part was done and he'd passed us on to other Rocket Mortgage staff, he was always incredibly responsive (even making himself available on our schedule - i.e. after 5pm or on weekends) and willing to answer questions in a manner that was clear when others couldn't. His customer service was simply refreshing. He made us feel like he actually cared about our sanity and happiness. We'd definitely do business with Mark again.Read MoreRead Less
Joshua Aguon
Mark is awesome, if it wasn't for him specifically I would have never thought I could qualify for a home loan. He was kind and courteous and very professional. He made the whole entire home buying process easy, he was with me the entire way. The whole Rocket Mortgage team service was great to work with. He and everybody else were easy to reach and responded quickly to any questions or concerns ...Mark is awesome, if it wasn't for him specifically I would have never thought I could qualify for a home loan. He was kind and courteous and very professional. He made the whole entire home buying process easy, he was with me the entire way. The whole Rocket Mortgage team service was great to work with. He and everybody else were easy to reach and responded quickly to any questions or concerns keeping my mind at ease and the process as stress free as possible. Thank you Mark and the rest of the Rocket Mortgage team for helping me achieve my goal of home ownership you guys truly are one in a million!!Read MoreRead Less
Barbara Bertino
Duy was so helpful. No matter what the issue he was there to walk us through it. Really appreciate the extra time and effort he gave us to make it to the closing. Great Job Duy!!!
Sarah Hansen
Graham did an amazing job getting our lending and closure in less than 30 day! Graham was extremely prompt with all of the communication etc. Thanks Graham and great job!!
Amy Sadler
Awesome and super easy to work with. Very professional and efficient and quick to reply. The entire mortgage process was simple and stress free. Highly recommend!
Erin Oakes
Graham did my loan several years ago, and I had such a great experience with him and his team, that I contacted him to help with the purchase of another home. He was friendly, personable, knowledgeable, helpful, and made the whole process quick and easy. I felt that he was truly invested, and gave me a personal connection to the loan process. My realtor was also impressed by Graham and Rocket ...Graham did my loan several years ago, and I had such a great experience with him and his team, that I contacted him to help with the purchase of another home. He was friendly, personable, knowledgeable, helpful, and made the whole process quick and easy. I felt that he was truly invested, and gave me a personal connection to the loan process. My realtor was also impressed by Graham and Rocket Mortgage and has recommended him to other clients. I will continue to contact him in the future!Read MoreRead Less
Becky Dehetre Fisk
Greg has been excellent through our whole home buying process. I have never had an issue that Greg hasn't helped quickly and completely. I can not stress enough how secure I feel with Greg handling our case.
Scott Preston
Excellent lead individual with clarity in her directions and expectations of a consumer /loan applicant.
Is focused and positive in her approach. Keeps all on the correct path to a final loan solution and
is willing to work diligently for the customer.
Gary Bencomo
Kaitlyn has been a great partner through the mortgage process. Somebody asked me recently, "why would you work with Rocket Mortgage, why wouldn't you work with a local mortgage company?" Every step of the way Rocket Mortgage has made the process easier than any local lending person I have dealt with through the years and Kaitlyn as always been available to answer questions and ensure things get ...Kaitlyn has been a great partner through the mortgage process. Somebody asked me recently, "why would you work with Rocket Mortgage, why wouldn't you work with a local mortgage company?" Every step of the way Rocket Mortgage has made the process easier than any local lending person I have dealt with through the years and Kaitlyn as always been available to answer questions and ensure things get done with as little pain as possible. She's the best!Read MoreRead Less
Asha Duhart
Kevin was very professional and attentive to my needs. This is my first time purchasing a home, but with Kevin's patience and knowledge it was a great experience. Kevin was also very kind and understanding. I will refer Kevin to my family and friends. My highest accolades to Kevin. Rocket Mortgage is fortunate to have such an asset on their team.