Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Jeffry Wood
Shane is an awesome human, coach and leader. He is always available to help with ANYTHING at all and embraces tough moments. He is the same man that will stop what he is doing to say, "Hello" and ask about your day when you walk by weeks later. My experience with Shane has been amazing!
June Mulqueen
She is extremely helpful and knowledgeable about the loan process. She has been so supportive during the
stresses of finding my perfect home!😀👍🏻
Dave Aspinall
Kudos to Nathan Ricci & Team Rocket Mortgage for making it possible to close my New York mortgage in 3 weeks! This is my second mortgage with Rocket Mortgage because they're simply the best!.... Unlike other mortgage companies you are kept informed every step of they way. When you call Nathan or a member of his team they actually answers the phone ... if they're unable to answer at the moment ...Kudos to Nathan Ricci & Team Rocket Mortgage for making it possible to close my New York mortgage in 3 weeks! This is my second mortgage with Rocket Mortgage because they're simply the best!.... Unlike other mortgage companies you are kept informed every step of they way. When you call Nathan or a member of his team they actually answers the phone ... if they're unable to answer at the moment they return your call within minutes not days! I would recommend Nathan Ricci to anyone in the market for a Mortgage... Believe me you'll be glad you did!!

Dave A.
New YorkRead MoreRead Less
Patrice Edwards
Nate has been amazing through the entire loan process start to finish! Great attention to detail and always following up to see how he can help. OL you are lucky to have such a great loan agent like Nate. I would highly recommend him to make your loan happen:)
Janette Williams Grogan
Seth was very helpful during the process of refinancing my home. If I had any questions, he would answer them on a very timely manner. When he gave me my closing date, it happened within that time period. Seth was made the refinancing of my home very easy and quick.
Kyle Hayden
Brent has been very helpful in guiding us along in refinancing. He understood our goals and worked to come up with a great solution that saves us money. Also, he is always available to talk, text, and email about any issues or concerns.
Shannon Balabuch-Kerns
Tom was seriously provided me with the best home buying experience I could have asked for. He was completely transparent with me about all of my options and always had my best interest in mind. Tom gave me his own advice, but let me make my own choices. When I am ready to refinance I definitely want Tom to handle my loan, because there were literally ZERO issues. The process was so seamless and ...Tom was seriously provided me with the best home buying experience I could have asked for. He was completely transparent with me about all of my options and always had my best interest in mind. Tom gave me his own advice, but let me make my own choices. When I am ready to refinance I definitely want Tom to handle my loan, because there were literally ZERO issues. The process was so seamless and easy it was unbelievable.

To summarize: trusting your loan in Tom's hands is a wise choice.Read MoreRead Less
Magie Wall
I enjoyed working with Joe. He was very helpful with my refinance
Carol Andora
Excellent experience purchasing our new home. Process was easy, someone was always available to answer a question and I was kept informed during the whole process !!
Aaron Sweney
Truly an honor to write a review about the heart of service that Chris Nellis showed myself and my family. For many of us that have re-financed the draw was saving money on the monthly payment by lowering our interest rate. What we received was not only this but so much more. I have never purchased anything of such personal expense as buying a home, and prior to switching to Rocket Mortgage I ...Truly an honor to write a review about the heart of service that Chris Nellis showed myself and my family. For many of us that have re-financed the draw was saving money on the monthly payment by lowering our interest rate. What we received was not only this but so much more. I have never purchased anything of such personal expense as buying a home, and prior to switching to Rocket Mortgage I would spend the next 30 years paying a company I had no relationship with and no connection to my family, the questions we will have over the years, who do I call?, and no personal commitment to me who is sending $1000+ every month for the lifetime of my mortgage. I honestly believe with all my heart that Chris Nellis and Rocket Mortgage cares about me and my family personally and it made a difference for him and his family to have me as a client of his. The place I bought my wife's engagement ring - deep connection. The pediatrician who cares for my children through good times and bad - deep connection. Our favorite restaurant where we celebrate birthdays and anniversaries - deep connection. Chris Nellis and our Rocket Mortgage mortgage company - deep connection. Chris provided us with tremendous patience, never pushed, but encouraged and guided and said something I will never forget and always appreciate - "If this is not best for your family and the savings don't make sense then I will plead with you to not make the change at this time". Who in any business of buy and sell services shows that level of integrity and personal care to say "walk away" if it is not right for you. It was right for us and we are so thankful we did. To emphasize the heart of Chris Nellis his family even attended my wife's surprise baby shower. He found out we have no family here in Ohio and he and his family wanted to honor and bless my wife with showing up for the party. I can honestly say I will be connected with Chris through our relationship with Rocket Mortgage and personally as well. I would encourage everyone who reads this review to consider the relationships you have with companies and individuals that are of great personal expense to you and how much more satisfying it would be if you had Chris Nellis and Rocket Mortgage to be a guide and a solution for the best possible mortgage deal for you and your family. I think highly of everyone I came in contact with at Rocket Mortgage but I would highly recommend that you ask for Chris Nellis and seek to work with him as your partner to greater financial stability with your future mortgage. I thank you Chris for your professionalism, your friendship, and assisting us with a brighter outlook for our financial future.

Make it happen. You will be glad you did. Read MoreRead Less