Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Tamika Fletcher
I have had the pleasure of working with Shane and the experience was Amazing. Shane is very knowledgeable and has helped me with growing my business. I would recommend anyone who may have a challenge or want to improve on a part of their business to have a conversation with Shane. Keep up the good work.
Jenifer Patterson Hartom
We had a very bad experience with a different company and person so I was hesitant to go through the refi process again. However, Amy and her team were amazing! She answered every question I had, no matter how often I asked or how long it took me to understand concepts or terms. She respected the simple fact that she works in the business every day and while stuff is second nature to her it ...We had a very bad experience with a different company and person so I was hesitant to go through the refi process again. However, Amy and her team were amazing! She answered every question I had, no matter how often I asked or how long it took me to understand concepts or terms. She respected the simple fact that she works in the business every day and while stuff is second nature to her it could be like a foreign language to me. Amy, her team, and the online system made things easy to understand and navigate. And I loved the weekly calls to check in and see if I had any questions or concerns. Whether I did or didn't it was very reassuring and a relief to know I wouldn't get lost in the system or treated like just another case number. Read MoreRead Less
Donovan Sorber
He was always very helpful with all my questions and always available when I needed.
Katie Morgan
Nick was extremely helpful and re
Linda Gibb
Jake is definitely an asset to Rocket Mortgage. He is very personal and helped us with all questions.
I would refer him to our friends!
Lisa Simon
I look forward to any opportunity I have to work with Shane...taking advantage of the coaching I have received from him...I have seen improvement in all areas of my business
Brent Stiles
I was responsible for have the Air Force's Field Assistance (Help desk) and In one way or the other I have extensive experience in the customer support field. Linda Dakroub, the young lady who helped my with my Rocket Mortgage application is a outstanding Rocket Mortgage representive. I have been involve in customer support for over 40 years and have never meet anyone with the experience and ...I was responsible for have the Air Force's Field Assistance (Help desk) and In one way or the other I have extensive experience in the customer support field. Linda Dakroub, the young lady who helped my with my Rocket Mortgage application is a outstanding Rocket Mortgage representive. I have been involve in customer support for over 40 years and have never meet anyone with the experience and personality of your representative "Linda Dakroub". I am a Professor in the College of Business and wish I could teach my student to be as professional and talented as Linda, her capabilities are an asset to your company, and should be a model for future support personnel. She was the one that convinced me to go with Rocket Mortgage rather than others and that is after investigating Rocket Mortgage through the Alabama Attorney General Office and the BBB other were as good but your personel made the diference! Read MoreRead Less
Gustavo Espinosa Cabrera
Great and promptly service through the process
Debra Adams
The customer service was excellent snd professional. All questions were explained and calls were returned quickly. I would recommend this service with no reservations . Great experience!
Sarah Lewis
I was having trouble with my loan being processed but the Rocket Mortgage team got it done! I am very greatful!