Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Valerie Kroeck
Ryan has been so friendly, informative and helpful. I am so happy to have him working WITH me to obtain the home I would like. He had answers to all my questions and provided with me options that I wasn't aware of . Great job Ryan!!!!!
Melissa Timmons Crume
Thorough & professional, great follow up in a timely manner. Highly recommend reaching out as she does her best to meet all of your needs
Gloria Bumpus
It has been a pleasure doing business with Rocket Mortgage.
Everyone was very helpful and quick to answer any questions. I would and will recommend Alex and his crew to anyone I come to know who is looking for a home finance or refinancing.
Pedro Valentin
Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, considerate, and diligent in ensuring I had all information needed to move to the next step in the loan process. Molly, continuously kept me abreast of all new required and recently submitted records. ...Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, considerate, and diligent in ensuring I had all information needed to move to the next step in the loan process. Molly, continuously kept me abreast of all new required and recently submitted records. Molly, was always courteous, and displayed a sense of ownership towards the entire process, even until and after closing. As a previous supervisor / manager I value the service Molly awarded to me, and If I were hiring, promoting, or awarding any of my employees Molly would receive the highest award possible due to whom she is. She has represented Rocket Mortgage very well, above any of the other representatives which I had contact with which were a minimum of five. The care and concern she presented made the process smooth, less time consuming, and less cumbersome. If Rocket Mortgage had more employees such as Molly Rocket Mortgage will consistently outperform competitors. I highly recommend a promotion or salary increase to one of your Best employees that I have had contact with. I sincerely appreciate this opportunity to review Molly Semke.

Pedro A. Valentin Read MoreRead Less
Ruthye Kaplan
I don't think I can say enough about how amazing Merribeth is. Between her upbeat personality and the want to do right by her clients, you can't go wrong working with her. She gets back to you quickly and tries her hardest to get the best deal for you. I have been working with her on and off for a few years and I tell everyone if you want the best you have to go to Merribeth!!!
Daniel Attaway
When I initially ventured onto the Rocket Mortgage website, I was only curious about financing, was not sure if I would even qualify for a loan, you could say I was not very confident, being a first time buyer. Louis was the agent who I had contact with. He immediately made me comfortable requesting information on the home buying process, I never felt any pressure from him. When I decided to ...When I initially ventured onto the Rocket Mortgage website, I was only curious about financing, was not sure if I would even qualify for a loan, you could say I was not very confident, being a first time buyer. Louis was the agent who I had contact with. He immediately made me comfortable requesting information on the home buying process, I never felt any pressure from him. When I decided to proceed, it felt like Louis did ALL the work, I only needed to provide him information, send some faxes of my finances...etc.
Louis would send me emails to update me on progress of my loan, when he said he would call, he would call just as he said, I NEVER felt out of the loop. He walked me through every single step, even helping me to use some features of my home computer, (Im not very computer literate). The service I received from Louis Mendoza was beyond 5 stars, he continuously went above and beyond to help me buy my first home. THANKS Louis!!Read MoreRead Less
Jeff Turner
Brandon was professional and courteous in all talks while setting up my mortgage.
Brian Stephens
Very professional and follow up was excellent!
Howard Keys
Dealing with Tom was a complete pleasure. He was very proactive and prompt to answer all questions in a clear, thorough, and succinct manner. I would highly recommend using him and Rocket Mortgage for all loan needs, both purchase and refinance.
Marilyn Pieper
We started a loan process with Alex who was very professional and knowledgeable. He answered all of our questions and provided guidance through out the inital process and setting up our account for the refinancing of our home. He has always been available for all of our questions and very quick to respond. He has made this process less intimidating and we would look to Alex for any future ...We started a loan process with Alex who was very professional and knowledgeable. He answered all of our questions and provided guidance through out the inital process and setting up our account for the refinancing of our home. He has always been available for all of our questions and very quick to respond. He has made this process less intimidating and we would look to Alex for any future refinancing needs that may come about. Thank you Alex! Read MoreRead Less