Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Peggy Gilbert
The whole process was very easy. Mike Gunn and the rest of the people I worked with at Rocket Mortgage were very helpful. Also, having the closing at home was great!
Peggy Gilbert
Carmen Clarke
Awesome is the first word that I can say about Nathan he's always calling to check up to make sure that everything is okay and make sure that you have all your paperwork in order just very helpful very and I appreciate everything that he's done for me .
Pam Sexton
I would have never considered going thru the internet for a home mortgage, however, after I gave all the information to my local bank, the loan officer did nothing and went on vacation for a week. Frustrated, I tried Rocket Mortgage. I worked for a local insurance company and provided many insurance policies for clients going thru Rocket Mortgage so thankfully I decided to see what the hype was...I would have never considered going thru the internet for a home mortgage, however, after I gave all the information to my local bank, the loan officer did nothing and went on vacation for a week. Frustrated, I tried Rocket Mortgage. I worked for a local insurance company and provided many insurance policies for clients going thru Rocket Mortgage so thankfully I decided to see what the hype was all about. It's people like Brian that make people like me say I will never go through brick and mortar bank again for a mortgage. Applied Friday, in 2 hours had a pre-qualification letter in my in box and one week later a commitment. Mine was not an easy loan either. It seems Brian works day and night and he is always returning calls and e-mailing at times when you would think they would be "closed". I can't say enough about his professionalism, knowledge on the products they provide and customer service. From the first call to Brian to closing will be around 1 month's time. In fact, I referred my daughter who was also working with a mainstream bank, she "tried" Brian and he provided her with the same quality of service I received and got everything done in lightening speed!!!! I am 62 years old and this is not something I would normally do, but it was so easy I would go it again - Thanks Brian for making this a pleasant experience!Read MoreRead Less
Matt Riley
Chris was great to work with and very friendly. He was quick to respond to all of our questions. He made our refinance efficient and effectively got the best deal for our family. We would recommend him to anyone and would certainly contact him again if we are ever in need of mortgage services.
Mark Powers
Sonia was great she was there to answers all are questions She help us filling out all the paper work and finding paper work LOL
Lisa Capizzo
Absolutely wonderful to work with! Made our refi simple and stress free!
Jolene Reason
This Lady needs a Raise!!! She goes above and beyond the call of duty when it comes to her job. She explains everything simple and in terms we could understand . Even when she wasnt in the office she was contacting us making sure we could get in touch with her via cell phone. We could text her at anytime and she would answer our questions . A big Thank you goes out to this Lady she is God Sent
Dawn Spruill
Chris was professional, respectful of my time, and followed through with everything he promised.
Semir Badic
I had the pleasure to deal with Peter. He was thorough with explaining the application process and was able to assist me with the LOAN. He reached out to me every few days to check on my progress. Peter made this experience simple and enjoyable.
Janet Striano
Chris was very helpful & knowledgable about his product. Any questions I had he was quick to answer if he wasn't sure he would find out & call back asap. Chris was a pleasure to work with. My Loan closed with little to no problems. I highly recommend him to anyone considering a re-fi or new mortgage.