Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Kathy Herring Smyth
I have worked with Rocket Mortgage to refinance a few times now, and always receive excellent service. Justin was professional, easy to work with, and complete. Besides being outstanding at his job, he seems like a truly nice person, so talking to him was enjoyable. I recommend Rocket Mortgage and Justin to any friend looking to finance or refinance their home.
Elby Jones
I have worked with several mortgage companies and multiple loan processors over the past 5-7 years in either buying a home or having a home refinanced. Each time we talk about moving and buying a home I always have to cringe because of previous bad experiences with loan processors. From day one of the process in getting the pre-approval letter to the final day when the loan processing was ...I have worked with several mortgage companies and multiple loan processors over the past 5-7 years in either buying a home or having a home refinanced. Each time we talk about moving and buying a home I always have to cringe because of previous bad experiences with loan processors. From day one of the process in getting the pre-approval letter to the final day when the loan processing was finished I was totally amazed at the total professionalism of Samuel McCargo in dealing with his customers. I was so glad that he was able to maintain his "cool" during several rough conversations with me when I just didn't fully understand what was going on in the process. Samuel is a great asset to Rocket Mortgage and we greatly appreciated all the hard work he did during our loan process. It has been a privilege and honor to work with him during the past 45 days for our loan. We couldn't have done it without him guiding us along the way! Thanks much to Samuel.Read MoreRead Less
Andre Gainey
The ability to change apprehension into comfort and knowledge is what Jessa did for me. I actually feel like I have someone dreaming with me.
Kyle Clark
Andrew made the process very easy and hassle free. The whole loan experience was simple and quick. Andrew did an excellent job. Thank you
Leslie Grady
What a lovely young man! You don't expect to call a company of this size and get such great assistance !
He has been extremely helpful and very kind. I plan on telling my grown kids to call him when they are ready to buy their first homes! Thanks Chris! Your a doll!
Andy House
Michael was awesome. Went the extra mile to make sure I was aware of all my options, gave me time to consider,was polite and easy to work with. He always followed up with me to see how things were going with my home search and he answered all my questions in full as I did not have a lot of info on home buying. It was my first time purchasing a home and it was a great experience working with ...Michael was awesome. Went the extra mile to make sure I was aware of all my options, gave me time to consider,was polite and easy to work with. He always followed up with me to see how things were going with my home search and he answered all my questions in full as I did not have a lot of info on home buying. It was my first time purchasing a home and it was a great experience working with Micheal and Rocket Mortgage. Would recommend him to anyone who is looking for a solid lender with good people to work with.Read MoreRead Less
Mia Kenny
I don't think I have ever dealt with someone more professional or attentive. I've worked with Ryan on a few occasions and would highly recommend him to everyone. He responds to calls nearly immediately and always stays in touch. He makes the whole process smooth. He's a pleasure to work with and a true professional. Amazing service. A+++
Kevin Shahan
5 stars are not enough for what Josh did for me.
To say he went above and beyond is an understatement.
I cannot thank him enough for his diligence and thoroughness .
Thank you, thank you, thank you!
Jeanette Williams
Jeremy did an outstanding job on refinancing our home mortgage. Both Leon and I are extremely satisfied with the way he handled everything. He was very knowledgeable, informative and professional throughout the entire process. I will definitely recommend him to any of my friends and relatives that are thinking of buying a home or refinancing one.
Todd Bailey
Knowledable, and very polite, and easy to work with.