Though we have never met, working with Derrick to refinance our home was a breeze, professionally handled, and "Quick." We were amazed at how easy Rockect/Rocket Mortgage have made this process!!!!
Danielle Reginek
Danielle Reginek
551
I wholeheartedly do not believe I would be a FIRST TIME homeowner if it wasn't for Tim!! He worked with me for over a year to get me to where I am today. My credit needed improvement. He gave me tips on what to do to get my score increased and kept in touch just to check in and see how I was doing on my path of homeownership. It made me feel comfortable, showed that he genuinely cared, and I ...I wholeheartedly do not believe I would be a FIRST TIME homeowner if it wasn't for Tim!! He worked with me for over a year to get me to where I am today. My credit needed improvement. He gave me tips on what to do to get my score increased and kept in touch just to check in and see how I was doing on my path of homeownership. It made me feel comfortable, showed that he genuinely cared, and I trusted that everything would work out with him in my corner.
I am so thankful for the patience he's had with me, such an uneducated person when it comes to buying a home and the "real estate" lingo that is involved. I would call him frequently just to ask, to me, seemed like dumb questions. He never made me feel that way. I had many restless nights over my pre-approval to closing period just thinking about the good, bad, and "what-if's" of this process. (So many what if's...lol) Any bad thought or concern I had, I would voice to Tim. He would always just tell me not to worry and that he would take care of it. He was prompt, respectful, witty, and extremely educated in this field. I admire his professionalism.
I close on my home tomorrow morning. I will own a home tomorrow. Wow. It's an emotional feeling to know that I'm finally at the finish line.
Thank you so much for everything you did to help me in this process Tim. Rocket Mortgage is lucky to have someone like you on their team. Read MoreRead Less
Dick Pino
Dick Pino
551
Very professional and efficient. Quick to answer questions and follow up.
Janet Y Kike Garcia
Janet Y Kike Garcia
551
Thank u avis such a great person, highly recommended. You helped alot starting now i can say I believe in mortgage lenders😁
Keith Schnulle
Keith Schnulle
551
For the most part the process was exceptional. Closing was a little confusing with documents are coming UPS, no the attorney is bring them. When in reality I had to print them when the attorney arrived at my home which added another 10 to 12 minutes to the closing time. Most of the process was flawless and very quick.
Lucien Blackwell
Lucien Blackwell
551
Tim was very attentive from the onset of dealing with him. He worked tirelessly to ensure my loan was approved. Even when obstacles arose, Tim placed himself in my shoes and escalated things on my behalf. Tim responded to all of my inquiries and returned all calls same day. His customer service set him apart and was one of the reasons I purchased a loan through Rocket Mortgage. I would highly ...Tim was very attentive from the onset of dealing with him. He worked tirelessly to ensure my loan was approved. Even when obstacles arose, Tim placed himself in my shoes and escalated things on my behalf. Tim responded to all of my inquiries and returned all calls same day. His customer service set him apart and was one of the reasons I purchased a loan through Rocket Mortgage. I would highly recommend him to anyone shopping for a loan with Rocket Mortgage.Read MoreRead Less
Brittany Leigh
Brittany Leigh
551
She was awesome! Always there when to answer our call or giving us a quick call back
Ronald Fulton
Ronald Fulton
551
I like to say that Anthony was and is a great person, the way he handle the process of getting the loan that I need was A1 and I think that I have made a friend for life, Not only him it was the whole staff, he made it easy and made sure that I understood what was going on every step of the way. Thank you Anthony and I thank your crew for working with me.
Nikia Fuller
Nikia Fuller
551
Sonia is fantabulous:) We have bought and sold many properties but have never went with an online process/bank; so you can imagine that we were a little nervous. Thanks to Sonia, the process was overall seamless. Her direction, apptitue with the process and demeanor throughout was wonderful. She's a professional in her field and I would gladly refer her to future homebuyers or refinancers to ...Sonia is fantabulous:) We have bought and sold many properties but have never went with an online process/bank; so you can imagine that we were a little nervous. Thanks to Sonia, the process was overall seamless. Her direction, apptitue with the process and demeanor throughout was wonderful. She's a professional in her field and I would gladly refer her to future homebuyers or refinancers to experience her optimism as well! Read MoreRead Less
Brandon Russ
Brandon Russ
551
I have heard numerous nightmare stories of the home buying process, but I can't relate after using Brad. The whole process was fast and efficient. Brad and his team had a great line of communication, letting us know what was needed from us and all the next steps. They kept us updated and checked in on us at all stages in the process. Everything went smoothly. I could feel that he genuinely cared ...I have heard numerous nightmare stories of the home buying process, but I can't relate after using Brad. The whole process was fast and efficient. Brad and his team had a great line of communication, letting us know what was needed from us and all the next steps. They kept us updated and checked in on us at all stages in the process. Everything went smoothly. I could feel that he genuinely cared about us and shared in our excitement of getting the new house. I would 100% percent recommend him to anyone I know looking for a mortgage lender. Read MoreRead Less
Rate your experience with Rocket Mortgage - Purchase Team
How many stars would you give Rocket Mortgage - Purchase Team?
Please provide a rating.
Write Rocket Mortgage - Purchase Team a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Rocket Mortgage - Purchase Team may use my verified review on social media, in print, and in other contexts that will help Rocket Mortgage - Purchase Team's business.