Absolutely the best. Michael is knowledgable, courteous, dependable and very likable. He put a great deal of thought into my loan and was always very patient as I worked my way through the process. This house is so much more to me than just a purchase and Michael really understood that. I was very skeptical going online to get my mortgage but this has been a wonderful experience and I would ...Absolutely the best. Michael is knowledgable, courteous, dependable and very likable. He put a great deal of thought into my loan and was always very patient as I worked my way through the process. This house is so much more to me than just a purchase and Michael really understood that. I was very skeptical going online to get my mortgage but this has been a wonderful experience and I would recommend it to anyone. I especially love how streamlined and clear Michael was with information and expectations, he made it very easy to fulfill the requirements and get things moving forward. I wish all businesses operated with this type of dedication. Thank you Michael.Read MoreRead Less
551
KEVIN WAS VERY HELPFUL AND HE MADE MY REFINANCING VERY EASY AND WOULD DEFINITELY GO WITH KEVIN FOR FUTURE LOANS
Michelle Stokes Hemmert
Michelle Stokes Hemmert
551
It is nice to know there are people like Jeff out there that take the time to take care of their customers. He went above and beyond to make sure he explained the process from start to finish, kept me informed of what to expect throughout the entire process. He answered all questions and he was always available when needed. His Professionalism was truly appreciated!
Sammy Nader
Sammy Nader
551
I was most impressed by Michael's promptness to my needs. He was able to get back to me pretty fast when I had questions, or wanted to talk to him. He explained the process very clearly to me and made it a breeze in applying for my loan. The process went very smoothly and I was able to close on my loan in record time.
Nathan Finfrock
Nathan Finfrock
551
John was very personable throughout the entire process. He took the time to explain terms I didn't know, and did so I simple terms. I decided to change from 15 year to a 30 year a couple of weeks after the process started. John did so without hesitation or complaining. And to top it off he had new paper work done by the next day. I would highly recommend John for your mortgage needs.
Bryan N Allegra Adams
Bryan N Allegra Adams
551
Samuel was phenomenal throughout the entire process for getting us approved for our first mortgage. He treated us like we were his only clients taking phone calls at all hours of the day when it was convenient for me, spending hours on the phone with me answering questions and walking me through forms, and calling sometimes multiple times per day to let me know what was going on with our approval ...Samuel was phenomenal throughout the entire process for getting us approved for our first mortgage. He treated us like we were his only clients taking phone calls at all hours of the day when it was convenient for me, spending hours on the phone with me answering questions and walking me through forms, and calling sometimes multiple times per day to let me know what was going on with our approval process, what happens next, or to expect a call from someone else on his team. I felt like I was talking with an old friend from the minute I pressed submit on my online application. I'm honestly not sure he ever left the office or slept. I felt very informed, confident, and empowered throughout what is a very complex and confusing process. We had been pre-approved through the bank the previous year but were not able to find a house. I never heard back from the guy after he sent me the approval letter. Samuel was always prompt with replies to voicemails, phone calls, and emails and I was never left wondering. We also saved a lot of money through Rocket Mortgage and I'm sure Samuel played no small part in that as well. Read MoreRead Less
Jerry Bui
Jerry Bui
551
Jeff was great from the beginning until the end. He was petty clear about how much is my monthly payment and the interest rate. Bought my first house over six year and it was very easy thru the website.
Tyler Peters
Tyler Peters
551
Very knowledgable, personable, and timely
Leticia Armas
Leticia Armas
551
very helpful and effecient. Was able to answer my inquiries right away and requirements was explained thoroughly
Valerie Matthews
Valerie Matthews
551
I want to give Mike 5 stars. He was great. The whole loan process was so easy and being able to do everything on line was wonderful. Thank you Mike.
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