Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Heather Burdette
Joe does not understand the equine property market. I was told Rocket Mortgage was great to work with for Ag properties. To the contrary, Joe told me it might not be possible to get an acceptable appraisal for my equine property. This has not been a problem me or any other equine property owners on my road, in the past. He said Rocket Mortgage has higher standards than other lenders.
My only goal...Joe does not understand the equine property market. I was told Rocket Mortgage was great to work with for Ag properties. To the contrary, Joe told me it might not be possible to get an acceptable appraisal for my equine property. This has not been a problem me or any other equine property owners on my road, in the past. He said Rocket Mortgage has higher standards than other lenders.
My only goal is to refinance to lower my rate and roll in a $14K home equity loan. I don't want to cash out; I have no other debt; a very high credit score; and. I have 70% equity in my property. This is a very straight forward refi.
After this ridiculous experience I will never work with Rocket Mortgage and would avoid Joe like the plague. Read MoreRead Less
Cathy Cannon
Working with Stephanie was an absolute joy. Her energy and happy demeanor made the whole process of buying a home seem effortless. There were hiccups along the way, as always, but Stephanie was right there to explain what was happening, and keep me from getting frustrated or discouraged. I can't even begin to express how thankful I am for having had her to walk me through buying my first home! ...Working with Stephanie was an absolute joy. Her energy and happy demeanor made the whole process of buying a home seem effortless. There were hiccups along the way, as always, but Stephanie was right there to explain what was happening, and keep me from getting frustrated or discouraged. I can't even begin to express how thankful I am for having had her to walk me through buying my first home! Read MoreRead Less
Diane Wise
Stephanie and the entire team at Rocket Mortgage made this process so much simpler for me. There are so many details and she always made sure I was on top of the information and moved things smoothly along. Both the seller and myself used Rocket Mortgage and it was so simple and straighforward!
Michael Nicoletta
From the very start, Stephanie was tremendously helpful, made every step of the process easy and effortless. Stephanie was always ready respond to phone calls or emails and assist in clarifying every request from Rocket Mortgage with a friendly demeanor while maintaining a professional attitude. We were fortunate to have Stephanie assigned to our application.
Michael Geeter
I really enjoyed speaking with Youssef. He walked me through the process with ease and made it enjoyable. Our conversation was light and comfortable, two things not particularly known with the mortgage pre-approval process. He gave me a few options and got me pre-approved in no time. Would highly recommend him for his professionalism, candor, and personality.
John Leeming
Great communication and execution
Jason Lewandowski
Nichole was honest and helpful right from the start. My loan was processed quickly and I never had a single issue from start to finish. I never had to call the office to find out what was happening because Nichole and her team were on top of everything.
Joseph Kuzio
Jay did a great job of getting our loan processed quickly.
Brianne Victorey
Shane was fantastic to work with and made everything easy. As crazy as I was with wanting to make sure everything went through smoothly he tolerated it well. Thanks for the awesome service Shane!!!
Chris Muhleisen
Very profession, quick to respond and easy to work with.