Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Becky Schack
Luke was very helpful throughout the whole loan process. He was always available to answer my questions, including on the weekends.
Hope Webber
This was my first time purchasing a home and I needed a loan to make that happen. Brecca was very patient with me, I had a million questions and she had the answers. She took the time to explain the steps that I would need to take, to take some of the stress out of what can sometimes be so stressful and even discouraging. Brecca will be my Mortgage Banker from now on. I will refer Brecca to ...This was my first time purchasing a home and I needed a loan to make that happen. Brecca was very patient with me, I had a million questions and she had the answers. She took the time to explain the steps that I would need to take, to take some of the stress out of what can sometimes be so stressful and even discouraging. Brecca will be my Mortgage Banker from now on. I will refer Brecca to all my friends, family and co-workers.Read MoreRead Less
Phillip Crandell
Chris called me regarding a refinance request I had submitted to him and instead of making the sale at any cost, he valued me as a customer enough to let me know that I would be better off not refinancing at the moment. It is refreshing to be treated with up front honesty and integrity, especially in a market like mortgages. I had always held Rocket Mortgage in high regards, but it is because of...Chris called me regarding a refinance request I had submitted to him and instead of making the sale at any cost, he valued me as a customer enough to let me know that I would be better off not refinancing at the moment. It is refreshing to be treated with up front honesty and integrity, especially in a market like mortgages. I had always held Rocket Mortgage in high regards, but it is because of my experience with Chris that puts Rocket Mortgage at the top of the list. He is a true professional and a gentleman and I will be telling all my family and friends about the positive experience I've had with him! In my opinion, Chris should be elevated to a position of leadership where he can train and mentor individuals and teams on customer service and satisfaction.Read MoreRead Less
Paul Boone
This was my first and only experience in purchasing a home and I hope that the next home i purchase that the loan officer is as courteous and professional as Scott, he was able to help me with anything I needed and if he couldn't he would direct me to someone who could, I would say that my overall experience was pretty good.
Paulette Johnson
Gabi was GREAT! She answered all my questions and if she didn't handle that area she would immediately put me in touch with someone who could. After 30 years and two previous refinance she gets a gold star. The process was fast and she was friendly and informative. My process was unbelievably smooth and then she sent me a card. Who does that? Thanks Gabi and Rocket Mortgage.
Andrew Nunn
Always there to help me. First time buyer and made it easy
Sharon Weber
Great experience working with Paul. I was able to close on my home in 45 days. I am grateful everyday for Rocket Mortgage & Paul's expertise. When I went to the title company for the settlement, I told the closing agent how much I enjoyed my experience working with Rocket Mortgage. She agreed; telling me that they (the title agency as a whole) love seeing financing coming from Rocket Mortgage ...Great experience working with Paul. I was able to close on my home in 45 days. I am grateful everyday for Rocket Mortgage & Paul's expertise. When I went to the title company for the settlement, I told the closing agent how much I enjoyed my experience working with Rocket Mortgage. She agreed; telling me that they (the title agency as a whole) love seeing financing coming from Rocket Mortgage because that means a trouble-free; no hassle; flawless closing. She told me - which I already had realized - that Rocket Mortgage closings mean that all the "i's" are already dotted & all of the "t's" are already crossed. AMAZING experience! Thank you, Paul - & of course everyone else involved! Would I use Rocket Mortgage again - ABSOLUTELY!!! And - I will recommend it to anyone & everyone with ears!!!Read MoreRead Less
Christopher Faraci
Laura was professional prompt and very helpful, with anything I knew very little in the beginning of the process and Laura helped with all the steps of getting a home.
John Norris
Courteous and professional, Mike was able to find the right solution for our refinance needs.
Brian Flader
I was quite happy with my overall experience. Justin was able to answer all my questions and helped expedite our loan. I have no problem recommending him to others.