Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Maryanne Cooper
AL was very informative with the process of our refinance. It was so easy and the accommodations of signing at home was very helpful!
Sally Wise
When I called Rocket Mortgage I was connected to Arron Burger to help me through the process. First I made an low bid offer on a cottage, and we worked the numbers. Fortunately the offer fell through as children of the seller wanted more money.

So several months passed while looking for the right home. Arron continued to touch base with me keeping me informed and the right home came available. I ...When I called Rocket Mortgage I was connected to Arron Burger to help me through the process. First I made an low bid offer on a cottage, and we worked the numbers. Fortunately the offer fell through as children of the seller wanted more money.

So several months passed while looking for the right home. Arron continued to touch base with me keeping me informed and the right home came available. I jumped and made an offer and it was accepted. Arron then worked with me to make sure all the required documents were uploaded, and answering question within a timely manor.

Arron continued being there in the background as the loan processed, providing updates on the cost of the loan and answering questions directed to him.

Arron and his team made this loan a pleasant and happy experience as buying a home can be quite stressful. This was not my first loan and as a previous real estate sales person 25 years early working with loan offices both in sales and personal purchase never had I had such a great experience and assistance through the process.

Normally you just turn the paperwork in, and then wait to see if you're approved, then wait for closing without any communication. However with Rocket Mortgage and Arron and his team you were communicated both on the MyRocket Mortgage site and received scheduled call.

If you are buying a new home I suggest you contact Arron Burger as he will make your loan one of the best experiences.

Aaron Berger
Phone: (800) 919-6522 x31290
NMLSID # 1013159

Sally Wise
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Patrick Laughton
Thomas was able to refinance my wife and I in to a new loan that opened up some monthly cash flow for our family. With recently introducing our son to the world saving a few bucks each month was important to us. Thomas was quick to find the right program to suit our needs and was able always on top of calls and e-mails from us. I would definitely recommend Thomas to my family and friends!
Becky Jackson
Toby was great to work with. He answered all my questions and kept us up to date all the way through the process.
Deborah Evans
John was extremely helpful, proactive, supportive, and communicative. He was instrumental in guiding us through every step of the process.
Grant Imsande
I was very comfortable working with Brian. He pushed to meet deadlines to produce a quick closing. The result was a short process with less paperwork than I am accustomed to from other closings.
Rick Cook
As a first time home buyer, I was put at ease right from the start working with Donnie. His expertise and patient guidance made the process very understandable and easy. He guided me thru the process step by step and I will be closing soon. Great job!
Kevin Edquist
Great and easy 1st time this has gone so simple
J.R. Robertson
Benjamin did an excellent job identifying my needs and putting a package together that reflected what I was hoping to accomplish. The process was streamlined and completed sooner than I had anticipated. I would recommend Benjamin to anyone thinking about doing a re-finance.
Nicole Gloria
Nate was a pleasure to work with! He exceeded our expectations. His professionalism, knowledge and responsiveness was outstanding. If he didn’t know the answer, he would find someone that did! I can’t recall receiving that quality of customer service, especially when buying a home. I would highly recommend him to anyone interested in purchasing a home or refinancing!!