Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Dennis Stephens
Ryan always returned mycall in a very speeded fashion
Eric Edmisten
Megan was extremely helpful in assessing our situation and presenting us with options on our refinance. She made sure that we were informed of every step of the process and was always available to answer questions. I feel that she went above and beyond reasonable expectations to ensure that we were satisfied with the level of service.
Sonny Rodriguez
Everything was done done quick and easy. He took me through things step by step. Was surprisingly easy
Cassandra Colwell
Joaquin made the entire process as easy and painless as possible. He was knowledgeable and always made sure all of my questions were answered. I'm completely impressed and am so very happy he helped me throughout the loan process. I can't imagine their is anyone better out there to help you! So very Happy! Thanks Joaquin!
Al Tam
Very helpful and knowledgeable,
Elaine Belen
Rocket Mortgage is so lucky to be represented by Jenny. She is competent, personable, knowledgeable and extremely patient. If not for Jenny, I would have not considered Rocket Mortgage as a mortgage bank for my loan. I am amazingly surprised by how accessible she is every single time I need something. Even when I was assigned to another Rocket Mortgage specialist, I would still defer to her input....Rocket Mortgage is so lucky to be represented by Jenny. She is competent, personable, knowledgeable and extremely patient. If not for Jenny, I would have not considered Rocket Mortgage as a mortgage bank for my loan. I am amazingly surprised by how accessible she is every single time I need something. Even when I was assigned to another Rocket Mortgage specialist, I would still defer to her input. She makes me comfortable with any inquiry I have. She is sssoooooo good at what she does. She was there all the way througj the process almist holding my hand and make sure the transaction goes as smooth as possible. I am so lucky to have Jenny handle my mortgage. If I have to do this all over again, I would want her to do this with me again. I strongly rexommend her to any homebuyer or anyone looking to refinance! Thanks Jenny for you personal touch! We could have not done this without your sincere support.Read MoreRead Less
Jean Stockley
I can't get over how everything rolled so smoothly. No rushing to hurriedly run through the paper work that was needed. I've never dealt with anyone more attentive in a business like matter in my life, as Joaquin. He took the time to answer any questions I had, to always leading me in the right direction. He deserves a nice Christmas bonus!! :) While your at it, please give him a pay raise because...I can't get over how everything rolled so smoothly. No rushing to hurriedly run through the paper work that was needed. I've never dealt with anyone more attentive in a business like matter in my life, as Joaquin. He took the time to answer any questions I had, to always leading me in the right direction. He deserves a nice Christmas bonus!! :) While your at it, please give him a pay raise because he's always on top of his game. Great job Hoaquin, too bad there isn't so many more just like you. :)Read MoreRead Less
Joann Samelko Lemiesz
Michael was very easy to work with. He helped us through all the red tape that was involved. Both my wife and I are baby boomers and he helped us with all the technical stuff. A pleasure to work with him!
Shauna Bartlett
Very quick and easy process. Kept in constant contact regarding next step.
Paul Lai
From the beginning of the loan process until the end Shane was very helpful and made my experience with obtaining a loan a very easy process. Shane took the initiative in the very beginning to make the loan process go forward a much easier process. In the beginning there were a few obstacles and Shane quickly help me resolve all of the obstacles. Any time I needed to contact him he was always ...From the beginning of the loan process until the end Shane was very helpful and made my experience with obtaining a loan a very easy process. Shane took the initiative in the very beginning to make the loan process go forward a much easier process. In the beginning there were a few obstacles and Shane quickly help me resolve all of the obstacles. Any time I needed to contact him he was always there and always contacted me back right away. He was genuinely trying to help me unlike many other companies out there. He took the whole process to another level of customer service. I look forward to do business again with Shane and will definitely recommend him to everyone I know who needs help getting a loan for a house.Read MoreRead Less