Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

William Monnet
My experience with Skylar and Rocket Mortgage was outstanding. I have long-term relationships with 2 other banks so I have a good basis for comparison. And, I am a retired manufacturing manager and do recognize an organization which has good & robust processes. Rocket Mortgage has been thoughtfully organized to quickly and efficiently allow the Customer and Rocket Mortgage to exchange ...My experience with Skylar and Rocket Mortgage was outstanding. I have long-term relationships with 2 other banks so I have a good basis for comparison. And, I am a retired manufacturing manager and do recognize an organization which has good & robust processes. Rocket Mortgage has been thoughtfully organized to quickly and efficiently allow the Customer and Rocket Mortgage to exchange necessary information and to keep each other informed. No less important is the Customer Service culture which has been created at Rocket Mortgage so that all team members are responsive to the Customer. I first arranged a mortgage through Rocket Mortgage 4 years ago. Recently I needed to refinance to raise money for a charitable project I am sponsoring. After my first experience with Rocket Mortgage I did not bother to investigate alternative mortgage providers. Nobody could be better than Rocket Mortgage. Thanks Skylar!Read MoreRead Less
Grant Imsande
I was very comfortable working with Brian. He pushed to meet deadlines to produce a quick closing. The result was a short process with less paperwork than I am accustomed to from other closings.
Rick Cook
As a first time home buyer, I was put at ease right from the start working with Donnie. His expertise and patient guidance made the process very understandable and easy. He guided me thru the process step by step and I will be closing soon. Great job!
Kevin Edquist
Great and easy 1st time this has gone so simple
J.R. Robertson
Benjamin did an excellent job identifying my needs and putting a package together that reflected what I was hoping to accomplish. The process was streamlined and completed sooner than I had anticipated. I would recommend Benjamin to anyone thinking about doing a re-finance.
Nicole Gloria
Nate was a pleasure to work with! He exceeded our expectations. His professionalism, knowledge and responsiveness was outstanding. If he didn’t know the answer, he would find someone that did! I can’t recall receiving that quality of customer service, especially when buying a home. I would highly recommend him to anyone interested in purchasing a home or refinancing!!
Paul Johnson
Incredible service. Preliminary loan evaluation in 15 minutes by phone. Online application handled by others but Angelo checked in from time to time. Everything went as he said it would. Only problem was an uncooperative and incompetent appraiser which had nothing to do with Angelo. (I'm an appraiser. Value was too low but OK for underwriting purposes.) Appraisal was not USPAP credible.
Jane Nadler
Dealing with Thomas and Rocket Mortgage was a pleasure. From the first phone call through the closing, the process was seamless. Response time was prompt and questions and concerns were addressed professionally and quickly. Thomas was patient and supportive from pre-approval, during several failed purchase attempts, and finally when I was able to consummate the purchase of my condo. Highly ...Dealing with Thomas and Rocket Mortgage was a pleasure. From the first phone call through the closing, the process was seamless. Response time was prompt and questions and concerns were addressed professionally and quickly. Thomas was patient and supportive from pre-approval, during several failed purchase attempts, and finally when I was able to consummate the purchase of my condo. Highly recommended.Read MoreRead Less
Scott Warner
Outstanding, clear, concise and responsive Purchase Banker. I would recommend him to family and friends any day.
Ronald Huff
Sam was receptive to my concerns and kept the process moving. I would highly recommend him in the future or reach out to him for any other financing needs.