Good costumer service. Was always available to answer any questions i had. Was clear with explanations of all available options.
Pontifice Cruz-Garcia
Pontifice Cruz-Garcia
551
Alex is the best! We talked to him because we were not sure we would be able to buy a house. He guided through the whole process. Understood every questions. Gave us all the information and advice. It took us about a month to close in a great property and we give credit to Alex. He made such a difficult process easy and even though Rocket Mortgage switched us to a different agent for the closing ...Alex is the best! We talked to him because we were not sure we would be able to buy a house. He guided through the whole process. Understood every questions. Gave us all the information and advice. It took us about a month to close in a great property and we give credit to Alex. He made such a difficult process easy and even though Rocket Mortgage switched us to a different agent for the closing procedures, he was always there to answer questions. As of today my son is buying his first home and we gave him Alex's number and they are working together to achieve this goal. Read MoreRead Less
Grady Sharpe
Grady Sharpe
551
I am satisfied with the representation that Matthew provided. The process was efficient and expeditious, I would refer Matthew to family and friends without hesitation.
Scott Shriver
Scott Shriver
551
Nick went above and beyond the call of duty to get me into not just a house, but the home I wanted. It wasn't an easy road, and I almost gave up at one point, but Nick kept going until all the issues were resolved and I had the keys to the house. Highly recommended!!!!
Michael Curran
Michael Curran
551
Courteous, knowledgeable, prompt and very professional. Most congenial to work with and discuss the intricacies of loan options.
Robert Lyle
Robert Lyle
551
In a show of appreciation and gratitude I give Christina a 10 on the scale of 1 to 5. With the loan I was seeking, my eyes and heart were slightly larger than my qualifying abilities "at least initially ", but through her and her teams creativity and diligence they put me in the breathtaking spot I now call my forever home. "Plus" she agreed to be my surrogate wife during this sometimes stressful ...In a show of appreciation and gratitude I give Christina a 10 on the scale of 1 to 5. With the loan I was seeking, my eyes and heart were slightly larger than my qualifying abilities "at least initially ", but through her and her teams creativity and diligence they put me in the breathtaking spot I now call my forever home. "Plus" she agreed to be my surrogate wife during this sometimes stressful process..when I needed to talk with someone about details or decisions it was "my wife" of course I went to..ha ha . That also reflects her personal and humorous side which I also loved and it helped me get through this. Please ask for her with your future transactions and tell her that her husband sent you ((:...Bob L from Illinois..Read MoreRead Less
Meishca Bryant
Meishca Bryant
551
Andrew was amazing because he was able to quickly answer my business concerns but also build trust with me. I knew that he was going to assist me during the loan process and also ensure that it was a great experience. I felt confident in his ability and therefore confidence in Rocket Mortgage. He was personable and kind. He was available around the clock he was quick to respond.
Christopher Cooke
Christopher Cooke
551
I called to see about getting pre-approved for a mortgage loan and was extremely nervous, it being my first time. I work in customer for living and have for over 15 years experience and I can honestly say Deanna was one of the most outstanding representatives I've ever spoken to on the phone from any company. She's assertive and attentive and with her on your team, she will continue to make your ...I called to see about getting pre-approved for a mortgage loan and was extremely nervous, it being my first time. I work in customer for living and have for over 15 years experience and I can honestly say Deanna was one of the most outstanding representatives I've ever spoken to on the phone from any company. She's assertive and attentive and with her on your team, she will continue to make your company amazing. Thanks again DeannaRead MoreRead Less
Janet Djonne
Janet Djonne
551
Without the help and knowledge of Christina we would have never been able to buy our dream home. We had a great experience, because of Christina. I know she would be the first person we would call or recommend to others in the future.
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