Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Phillip Crandell
Chris called me regarding a refinance request I had submitted to him and instead of making the sale at any cost, he valued me as a customer enough to let me know that I would be better off not refinancing at the moment. It is refreshing to be treated with up front honesty and integrity, especially in a market like mortgages. I had always held Rocket Mortgage in high regards, but it is because of...Chris called me regarding a refinance request I had submitted to him and instead of making the sale at any cost, he valued me as a customer enough to let me know that I would be better off not refinancing at the moment. It is refreshing to be treated with up front honesty and integrity, especially in a market like mortgages. I had always held Rocket Mortgage in high regards, but it is because of my experience with Chris that puts Rocket Mortgage at the top of the list. He is a true professional and a gentleman and I will be telling all my family and friends about the positive experience I've had with him! In my opinion, Chris should be elevated to a position of leadership where he can train and mentor individuals and teams on customer service and satisfaction.Read MoreRead Less
Paul Boone
This was my first and only experience in purchasing a home and I hope that the next home i purchase that the loan officer is as courteous and professional as Scott, he was able to help me with anything I needed and if he couldn't he would direct me to someone who could, I would say that my overall experience was pretty good.
Paulette Johnson
Gabi was GREAT! She answered all my questions and if she didn't handle that area she would immediately put me in touch with someone who could. After 30 years and two previous refinance she gets a gold star. The process was fast and she was friendly and informative. My process was unbelievably smooth and then she sent me a card. Who does that? Thanks Gabi and Rocket Mortgage.
Andrew Nunn
Always there to help me. First time buyer and made it easy
Sharon Weber
Great experience working with Paul. I was able to close on my home in 45 days. I am grateful everyday for Rocket Mortgage & Paul's expertise. When I went to the title company for the settlement, I told the closing agent how much I enjoyed my experience working with Rocket Mortgage. She agreed; telling me that they (the title agency as a whole) love seeing financing coming from Rocket Mortgage ...Great experience working with Paul. I was able to close on my home in 45 days. I am grateful everyday for Rocket Mortgage & Paul's expertise. When I went to the title company for the settlement, I told the closing agent how much I enjoyed my experience working with Rocket Mortgage. She agreed; telling me that they (the title agency as a whole) love seeing financing coming from Rocket Mortgage because that means a trouble-free; no hassle; flawless closing. She told me - which I already had realized - that Rocket Mortgage closings mean that all the "i's" are already dotted & all of the "t's" are already crossed. AMAZING experience! Thank you, Paul - & of course everyone else involved! Would I use Rocket Mortgage again - ABSOLUTELY!!! And - I will recommend it to anyone & everyone with ears!!!Read MoreRead Less
Christopher Faraci
Laura was professional prompt and very helpful, with anything I knew very little in the beginning of the process and Laura helped with all the steps of getting a home.
John Norris
Courteous and professional, Mike was able to find the right solution for our refinance needs.
Brian Flader
I was quite happy with my overall experience. Justin was able to answer all my questions and helped expedite our loan. I have no problem recommending him to others.
Nb Holla
After getting pre-approved with another lender then suddenly changing their policies mid way with me, my Realtor suggested Rocket Mortgage. Thank God I got Deanna. She made everything super easy and saved me a bunch of money during closing. She was extremely knowledgeable with loan and helped my family get into our dream home. Thank you so much for everything. I highly recommend working with ...After getting pre-approved with another lender then suddenly changing their policies mid way with me, my Realtor suggested Rocket Mortgage. Thank God I got Deanna. She made everything super easy and saved me a bunch of money during closing. She was extremely knowledgeable with loan and helped my family get into our dream home. Thank you so much for everything. I highly recommend working with Deanna on your mortgage.. Read MoreRead Less
Paul Aschoff
Ryan is a super friendly guy that is always checking in to make sure things are going well.