Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Jeff Farley
Working with Michael was easy and quick. He provided everything in a timely manner and was always available to ask questions. He is knowledgeable and polite, I would suggest him to anyone seeking a loan application.
Josh Binkley
Jay did a great job. He is good at listening and understanding and not making assumptions like so many in fields like his seem to be quick to do. He is also an 'out of the box thinker' Look forward to doing business with him again.
Mike McCarry
I can't begin to say enough about Sarah. She is the most professional and competent individual that I have worked with in years. The entire loan experience with Rocket Mortgage was great, however, Sarah made it that more pleasurable. Thanks again for all of your support and guidance.
Allan Goetzinger
Jeff is very efficient and knowledgeable. Knows the process and will explain it in an a way one can understand. Prompt in replying to all my questions. Highly recommended.
Gregory Liebman
Trying to obtain a mortgage through any bank is not easy but Jason was always there to get me through any problem that came up and always looked on the bright side. He seemed to always figure out a way to fix a problem and I always appreciated that.
Kristen Rak Kohan
I had such a wonderful experience working with Michael. He was so helpful and always available to answer my questions. I would refer him to all my friends and family and would not hesitate to work with him again!
Travis Collins
Bill was very attentive. He always quickly returned my calls (the FEW times he didn't answer when I called). He was knowledgable about most topics and was able to quickly get back to me with answers to questions that he didn't know off the top of his head. Couldn't ask for a better experience, glad I was able to work with Bill.
Alisa Dabbert
Jay has helped me with my last two loans. I had high expectations the first time I worked with him and he went above and beyond. And, this second time seemed even better! He is professional, knowledgeable, patient and organized. He closed my loan quickly and without any surprises. I highly recommend Jay!
Matt Nardone
I made it very clear to Samantha from the beginning that this is our first house and to expect a LOT of questions. Not only did she answer them quickly and professionally; but she ensured that we fully understood everything. Even if that meant we asked the same question 2 or even 3 times. Her experience in the mortgage industry showed very prominently when she worked long hours to make sure our...I made it very clear to Samantha from the beginning that this is our first house and to expect a LOT of questions. Not only did she answer them quickly and professionally; but she ensured that we fully understood everything. Even if that meant we asked the same question 2 or even 3 times. Her experience in the mortgage industry showed very prominently when she worked long hours to make sure our paperwork was correct & that we were ready for the next phase. We strongly recommend Samantha to anyone looking to buy a house.Read MoreRead Less
Matt Boykin
This was my first experience in buying a home. I was scared and completely lost. I went with Rocket Mortgage on a whim because I see their commercials on TV a lot. I did not have to talk to anyone at the beginning because everything was handled in chat on the computer. My contact was with Catherine Twigg who assured me I was okay and to continue with the process. She would answer every ...This was my first experience in buying a home. I was scared and completely lost. I went with Rocket Mortgage on a whim because I see their commercials on TV a lot. I did not have to talk to anyone at the beginning because everything was handled in chat on the computer. My contact was with Catherine Twigg who assured me I was okay and to continue with the process. She would answer every question I had and the communication with her and her team on the phone and by e-mails was flawless. I had no idea it could be this easy buying a home, because she and her team made it easy, based on what I have heard from others how bad it can be with the home buying process. I am so glad my first home buying experience was with Catherine Twigg and her team at Rocket Mortgage, I felt comfortable and safe in their hands through the whole process and love the home they were able to provide for me!Read MoreRead Less