Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Deborah Kasprzyk
The first contact we had with Cheryl Buss was when, having experienced extreme frustration with another lender, we decided to get in touch with Rocket Mortgage about our new-mortgage needs. From our first conversation with Cheryl, it became clear to us that our mortgage experience was about to change for the better. Cheryl established the solid foundation on which we were able to obtain our ...The first contact we had with Cheryl Buss was when, having experienced extreme frustration with another lender, we decided to get in touch with Rocket Mortgage about our new-mortgage needs. From our first conversation with Cheryl, it became clear to us that our mortgage experience was about to change for the better. Cheryl established the solid foundation on which we were able to obtain our mortgage quickly and painlessly. And, throughout the process, she always was available to answer -- or seek answers to -- all of the questions we had. She always returned our calls quickly if she could not answer our calls immediately. Such super service is not always available in the business world today. We have not one negative comment about Cheryl's service. We have no hesitation in saying that anyone who is lucky enough to get Cheryl as their mortage banker is destined to get the superior service we received.Read MoreRead Less
Jonathan Zhang
I started to know Cheryl Buss when I requested a mortgage quote from Rocket Mortgage online. Cheryl Buss called me shortly and introduced to me how Rocket Mortgage can help me with the mortgage. She was very clear in explaining all involved fees related to the loan and closing.

She also helped me to get a conditional loan approval letter (not pre-qualified letter) based on my qualification, which ...I started to know Cheryl Buss when I requested a mortgage quote from Rocket Mortgage online. Cheryl Buss called me shortly and introduced to me how Rocket Mortgage can help me with the mortgage. She was very clear in explaining all involved fees related to the loan and closing.

She also helped me to get a conditional loan approval letter (not pre-qualified letter) based on my qualification, which made my house searching easier.

During the time when I was looking for houses, Cheryl followed up with me often. She is always reachable. Whenever I had any questions, she always got back to me quickly. One Friday evening I wrote an email to her asking some question regarding the interest rate disclosure document, she emailed me back in less than an hour at the weekend night. I was really impressed by her professionalism.

With her help, I was able to close the deal in less than 35 days with no extra fees.Read MoreRead Less
Kalla Keller-Quigley
Cheryl was helpful and available at pretty much any day or time to answer questions n guide us in the right direction! She was patient and kind even through our most frustrating times
Mimi Guerrier
Cameron Piggot is the most professional, helpful, kind, thoughtful person that truly made me happy to have chosen Rocket Mortgages Loan as my mortgage company. Mr. Piggot has a personality that just want you to do business with him. Keep up the good work Cameron and please don't ever change. Thanks again in assisting me with my mortgage.
Anne Marie Pflueger
He explained everything thoroughly.
Brandon Shipman
I worked with Brian and Rocket Mortgage when purchasing my first home and he was AMAZING! He found me a great loan, communicated with me throughout the entire process, and even helped me close sooner than expected. He is a true professional and look forward to working with him again in the future!
Jamey Gremillion
Suzy has been very helpful to me over the years in helping me buy, sell, and refinance homes. She is professional, friendly, and goes the extra mile to make sure that all of our needs are taken care of. I met her by chance years ago, but now I seek her out whenever I am doing anything related to mortgages.
Steve Gilley
helps all stages of your loan
Lesi Jonap
Kristina was very responsive and handled my transation quickly and accurately. She worked after normal business hours to answer our questions.
Kyle Roerig
Everything went well. It was a smooth and easy process.