Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Jennifer Carlson
Michael helped us refinance our home with Rocket Mortgage. He was very helpful in getting us the competitive rate we wanted and making sure that the process was as painless as possible. He did a great job communicating the process to us throughout the entire refi. I appreciate the personal touch I got in refinancing with Rocket Mortgage through Michael.
Brian Fletcher
Any question I had Jay was right there to answer them. Throughout my experance Jay was top notch
Christy McCoy
I worked with Amy on a mortgage for our new home. The time frame for closing was tight and Amy got the job done. Other lenders said they could not meet our time frame, but it was never a second thought for Amy and Rocket Mortgage team. She was great to work with.
Rachel Summerville
We needed to move fast and Amy delivered! She was responsive every step of the way, answering my millions of questions happily and professionally. She was extremely warm and comforting through the stressful mortgage/home purchase process. We were able to find a house and close within 3 weeks!! We have bought homes and refinanced before, this was the first time I really felt like the bank was ...We needed to move fast and Amy delivered! She was responsive every step of the way, answering my millions of questions happily and professionally. She was extremely warm and comforting through the stressful mortgage/home purchase process. We were able to find a house and close within 3 weeks!! We have bought homes and refinanced before, this was the first time I really felt like the bank was working for me and trying their best to make the process easier for me. The application process, approval process and closing were smooth and well explained every step of the way.Read MoreRead Less
Jody Damron
Kristina was the epitome of professionalism. She was knowledgeable, thorough, and helpful. There were several "abnormal" challenges that the property I purchased presented. Kristina was able to pull in the right resources, get all the necessary information, and close the transaction smoothly. Her dedication to customer service was evident and I was thrilled to have worked with her throughout ...Kristina was the epitome of professionalism. She was knowledgeable, thorough, and helpful. There were several "abnormal" challenges that the property I purchased presented. Kristina was able to pull in the right resources, get all the necessary information, and close the transaction smoothly. Her dedication to customer service was evident and I was thrilled to have worked with her throughout the process.Read MoreRead Less
Alena Baquet-Simpson
It was great to work with Adam on my most recent mortgage. I was referred to Adam as a part of my relocation benefit. Adam's communication skills and knowledge were excellent. He provided great advice, kept me informed through every step of the process, and helped me get a great rate. I would definitely refer friends to Adam and work with him again.
Melanie Carrel
Amy did a wonderful job with our relocation from start to finish. She was always cheerful and respectful of our situation. She provided all information we needed for our new home loan in a short time span (often within a single phone call). Amy returns calls promptly, and provides follow up on her actions.
Wesley Payne
Chris was excellent and made the process very easy.
Michele Best
Amy was the consummate professional. She provided prompt, accurate and courteous service. I went back to Amy many times during our transaction with "urgent" requests. She always responded immediately and with the accurate information. I was extremely satisfied with Amy's work during our loan process.
Richard Adkins
Kristina was very helpful throughout the loan process. She always had a very positive attitude and was able to answer all the questions that I had. She had excellent ideas and suggestions whenever needed and I would recommend her to anyone looking for a new home loan. She is very knowledgeable about the home mortgage industry and will help throughout the life of the loan.