Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Kaley Beckett
There is a lot that can be said about Shane Kelly.

When my husband and I were looking into buying a home we had no idea where to start. My uncle suggested Rocket Mortgage and gave us the number, so that's who we called. The representative we were connected to was Shane Kelly.
We had worried about not being prepared prior to contacting Shane but soon came to the realization that all it took was that...There is a lot that can be said about Shane Kelly.

When my husband and I were looking into buying a home we had no idea where to start. My uncle suggested Rocket Mortgage and gave us the number, so that's who we called. The representative we were connected to was Shane Kelly.
We had worried about not being prepared prior to contacting Shane but soon came to the realization that all it took was that one call to the right person. Shane walked us through every step. My husband and I were both in the military and we would not be surprised if Shane had spent time in the military as well. His actions made it clear from day one that he did not see what he did as a job but a mission. He made it his personal mission to help us achieve one of the biggest parts of the American Dream...buying our own home. Shane was dedicated and had a level of sheer determination when it came to helping us secure the home we wanted. Shane went out of his way, even working on his own time to make this home a reality for us.
There really is not enough words to express Shane Kelly. My husband and I would never recommend anyone but Shane, he's not your average home loan representative. He is outstanding in his line of work and an assets to the Rocket Mortgage Company.

Shane,
We cannot thank you enough for your hard work and the time you put into making one of our dreams into our reality!

-The Beckett Family
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Laci-Dawn Taylor
Ryan has been great throughout the entire buying process. It wasn't always easy due to the type of sale, but he made it so much less stressful on this expecting momma!
Karen Mercer
Bill was so awesome! He made the experience of getting a mortgage quick and painless.
David Weekes
I contacted Rocket Mortgage after been given the run around. by another mortgage co. joshua was my first contact and i explained my situation , that morning we was on the phone for four hours , i was approved in a few days. Joshua and his team was awesome. what Rocket Mortgage did for me in six weeks was unbelievable. joshua and everyone at Rocket Mortgage ,good work god bless you and your team.i ...I contacted Rocket Mortgage after been given the run around. by another mortgage co. joshua was my first contact and i explained my situation , that morning we was on the phone for four hours , i was approved in a few days. Joshua and his team was awesome. what Rocket Mortgage did for me in six weeks was unbelievable. joshua and everyone at Rocket Mortgage ,good work god bless you and your team.i was a first time home buyer the process was so easy and smooth.ten out of ten.Read MoreRead Less
David Kirk
Bobbie did a wonderful job of keeping me informed and made the process go much smoother. She was a pleasure to work with.
James Russell Sr
Tony was awesome. He was very friendly and personable. I would love to work with him again
Nicole Gene
Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put an offer in on a house but quickly lose it to an all-cash buyer (this happened 3 times). Needless to say, this was very frustrating, but Toby was always checking in to see how the search was coming ...Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put an offer in on a house but quickly lose it to an all-cash buyer (this happened 3 times). Needless to say, this was very frustrating, but Toby was always checking in to see how the search was coming along. Additionally, his positive attitude and sense of humor always lifted my spirits and made me want to continue to look for my perfect home.

When I finally found "the one", I put an offer in. The seller's realtor had some concerns about about accepting my offer, however, Toby went above and beyond and was instantly working with my realtor and writing a personalized approval letter to show the seller's agent that I was a qualified buyer. I truly believe I would have lost this house to another offer had Toby not gone out of his way to do this for me.

Toby is great at what he does. He is knowledgeable, friendly, professional, and he has an awesome accent! I would highly recommend him to anyone looking to purchase a home!Read MoreRead Less
Hazel Sylvester
Shane is Terrific !!! As a first time home buyer, the mortgage process is very complicated and scary, but Shane makes it all so easy, he takes the time to explain every process and patiently answers any questions or concerns. He has a fantastic personality that always makes me feel better for speaking with him. He encourages you to keep going and Always make time to assist anyway that he can.
...Shane is Terrific !!! As a first time home buyer, the mortgage process is very complicated and scary, but Shane makes it all so easy, he takes the time to explain every process and patiently answers any questions or concerns. He has a fantastic personality that always makes me feel better for speaking with him. He encourages you to keep going and Always make time to assist anyway that he can.
Thank you Rocket Mortgage, for providing such fantastic staff to assist people like me. Read MoreRead Less
Ellie Boehmer
Ryan was amazing - very patient and caring. And knowledgeable. I had my pre-approval in less than 24 hours!
Michelle Morales Brown
My experience with Jennie was amazing. .she was very pleasant and helpful and was always available when I needed her.