Martha is great about understanding your goals and coming up with the best solution to support them. She makes herself very available, always returning calls promptly.
Gary Letkemann
Gary Letkemann
551
Louis and the entire Rocket Mortgage team handled my mortgage very professionally every step of the way
John Coggi
John Coggi
551
In the past we never had difficulty getting loans, but this time, because of new regulations, things were challenging. Thanks to Allen we got what we needed. Allen was creative in the way he addressed road blocks that came up in get us to the financing we needed. He was responsive to our questions and requests; and always seemed concerned for us and our circumstances. Since we received our ...In the past we never had difficulty getting loans, but this time, because of new regulations, things were challenging. Thanks to Allen we got what we needed. Allen was creative in the way he addressed road blocks that came up in get us to the financing we needed. He was responsive to our questions and requests; and always seemed concerned for us and our circumstances. Since we received our financing, I've gone back to Allen to ask for his assistance to help with some cleaning-up with the way something happened that was not within his area of responsibility. Again, he has been responsive with never a hint of "...it's not my area ...." Allen immediately put me in contact with others who could help and who, themselves, have been responsive and helpful.Read MoreRead Less
Gilbert Imbiri
Gilbert Imbiri
551
Very helpful. My wife and I weren't sure where to start when we decided to buy a house and Aj has been really good at guiding us through step-by-step. We love our home and we love Rocket Mortgage.
TJ Burdick
TJ Burdick
551
Oliver was by far the greatest representative I've ever had the honor of working with in any organization. His professionalism and knowledge of the market made him superior and his approachability made him like family to us. I couldn't give him higher marks as his help in refinancing our home mortgage led us to both financial stability and peace of mind.
Aurora Herring
Aurora Herring
551
He explain very word so easy to understand,. i will reckmend him to my friends.
Gail Divana
Gail Divana
551
Very helpful and efficient. Very pleasant person and took care of everything
Yoshiko Shimura-Prudhomme
Yoshiko Shimura-Prudhomme
551
Excellent customer service and provided a great experience with Rocket Mortgage. We felt greatly taken care of and would recommend Thomas Fain (and Rocket Mortgage) to any family/friends looking for a mortgage or refinance. We couldn't be happier!
Annette Gardner
Annette Gardner
551
5 stars, Martha is amazing to work with
Richard Sherman
Richard Sherman
551
It was a pleasure working with Craig. He was very thorough and responsive. The application took only a few minutes, and the requests for supporting docs were clear and concise. A very smooth process from start to finish. I would recommend him without qualification.
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