Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Dana Wilkins
Amy Fernandez is a very smart and knowledgeable person! She helped my Husband and I with getting everything we needs to get our loan with Rocket Mortgage. When I had a question on the phone or through email, she always had an answer in seconds. Amy gave us one of the best customer service experiences, and made the whole process so easy for us. I would recommend Amy to anyone!
Joe Small
Quite simply, Kristina is the best. Great communicator, awesome at follow up, and always friendly. Let's face it, most people these days would rather get root canal than go through the mortgage process. kristina makes it as painless as possible.
Kris Snyder
Amy did an excellent job handling and processing of my home loan as a function of my relocation.
Kyle Roerig
Everything went well. It was a smooth and easy process.
Jena Zeringue
Micheal was very good to deal with. He set me up with the best deal for my situation and was there for any questions.
Paula Jimenez
Amy had a great way of establishing rapport from the first phone call. She is a great listener and was able to provide different choices and scenarios. She guided us through the entire process right up to closing. Her customer service is some of the best I have experienced in any industry. She made my relocation process much less painful.
Shayna Howell
Michael was awesome to work with! He really made the process of buying a home easy and really helped us to understand the process. I would recommend Rocket Mortgage to everyone based on my experience with Michael.
Julie Cloyd
Michael helped us with our recent mortgage refinance with Rocket Mortgage. Our experience was a great one due to his diligence and professionalism. He was "on top" of the entire transaction from
the beginning, giving us daily updates, moving the process as rapidly as possible and making sure
everything was accurate and properly handled. All went well thanks to his expertise!
Stacy Palmer
Suzy always returned phone calls quickly and responded to questions in a timely manner
Stephen Watts
Suzy handled the refinancing on my home. She was a truly outstanding representative of her bank. The words I would use to describe Suzy are friendly, knowledgable, accessible, and responsive. The transaction was fast, accurate, and painless ... and VERY importantly, there were no surprises. I don' know what else to say, other than it was an enjoyable experience. Bet you don't hear that too ...Suzy handled the refinancing on my home. She was a truly outstanding representative of her bank. The words I would use to describe Suzy are friendly, knowledgable, accessible, and responsive. The transaction was fast, accurate, and painless ... and VERY importantly, there were no surprises. I don' know what else to say, other than it was an enjoyable experience. Bet you don't hear that too often regarding a banking transaction!Read MoreRead Less