I feel so fortunate to have Cody guiding me through the mortgage process. He is very professional, personable, knowledgeable, patient, and responsive. Buying a home can be stressful but I feel confident knowing that Cody will be with me every step of the way. If I could give him more than 5 stars, I would! I highly recommend him!
Kala Seavers
Kala Seavers
551
Absolutely awesome! She made everything super easy and throughly explained everything I needed to know!
Larry Stone
Larry Stone
551
Response to my issues was quick. The process seemed a little "hurried" i.e. - pressured to complete ASAP but I understand the need from Rocket Mortgage's prospective to keep "the ball rolling". Perhaps there is away to explain that to customers who don't have the business banking background that I do. I can see the pressure to be troublesome to those that don't understand that need.
Denise Cole
Denise Cole
551
Great customer service! Very patient and kind
Rusty Jaime
Rusty Jaime
551
We are very inexperienced in the home buying market and Josh has been VERY helpful and understanding of our needs. His communication and courtesy are top notch!
Theresa Ramirez
Theresa Ramirez
551
Brian was a "breath of fresh air" compared to other experiences I've had with lenders. He patiently listened to my concerns and my situation. Brian was thorough and explained every detail I needed know and had a very capable team that kept me informed every step of the way. My loan process was very painless! Thank you Bruan and the Rocket Mortgage Team!
Dana Schwartz
Dana Schwartz
551
My experience with quick and loans was awesome , they are all professional, and everyone I worked with , was a pleasurable experience. I'll give them ten stars
Luis Reyes
Luis Reyes
551
My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at my job, then I tried USAA, they also turned me down because I didn't have any debt. I was about to give up until I called Rocket Mortgage and talked to Mr. Hazem, he ran my credit report and got me...My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at my job, then I tried USAA, they also turned me down because I didn't have any debt. I was about to give up until I called Rocket Mortgage and talked to Mr. Hazem, he ran my credit report and got me approved in one hour. He help me alone the way with all my questions and paper works. Thanks to him I am a happy home owner.Read MoreRead Less
Stefanie Jackson
Stefanie Jackson
551
Very responsive and did a great job!
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