What an amazing person. Always there throughout the process not just a professional, but an actual caring person. That's rare in business where profit only is usually above personal service. You can have both and RoseCobb@Rocket Mortgage.com is a shining example of how it's done. This was a most incredible experience because RoseCobb@Rocket Mortgage.com was al ways knowledgeable and readily ...What an amazing person. Always there throughout the process not just a professional, but an actual caring person. That's rare in business where profit only is usually above personal service. You can have both and RoseCobb@Rocket Mortgage.com is a shining example of how it's done. This was a most incredible experience because RoseCobb@Rocket Mortgage.com was al ways knowledgeable and readily available for any questions or concerns I may have. Consummate professional!Read MoreRead Less
Jamie Milavec
Jamie Milavec
551
Samuel was such a pleasure to work with! He was practically available 24/7 and he always had a great answer for all of my annoying questions. He responded quickly to online messages as well as emails and phone calls and we had my home loan closed FAST!
Paul Archibald
Paul Archibald
551
Albano is very professional, very responsive, and very focused. He exceeded my expectations through out the entire home loan process - always detail oriented, always on time. His Rocket Mortgage products and customer portal for interaction are second to none. Albano gets the job done!
Nancy Sanchez
Nancy Sanchez
551
The best customer service ever. Mr Albano took his time and patiently walked me through each step of the process and made our experience very simple. We knew what to expect and things happened in a very speedy manner. It was a pleasure to work with Mr Albano and the whole Rocket Mortgage group. We will recommend them to everyone. Excellent...thank you.
Robert Serenbetz
Robert Serenbetz
551
I recently completed the third round of refinancing with Shane, covering two homes. He is easy to deal with, explains the process, and has assigned smart people to deal with the complexity of two homes and myriad requests for data from the underwriters. He also works well with my advisors at Schwab.
Deborah Doucet
Deborah Doucet
551
I have used Thomas with Rocket Mortgage the last two times I have refinanced. I am impressed. The knowledge Thomas shared with me to select exactly what was right just for me, the advice when it was not the time for me to refinance and the expertise to point out different alternatives or types of loans that were the best for me. That is why I am extremely pleased with and will always call ...I have used Thomas with Rocket Mortgage the last two times I have refinanced. I am impressed. The knowledge Thomas shared with me to select exactly what was right just for me, the advice when it was not the time for me to refinance and the expertise to point out different alternatives or types of loans that were the best for me. That is why I am extremely pleased with and will always call Thomas, my Mortgage Banker. Read MoreRead Less
Jim Drennan
Jim Drennan
551
The entire Rocket Mortgage experience was great. We had spent 4 months dealing with 2 other local lenders, including a major bank, with nothing but hassles, missed deadlines, and incomplete information. We were desperate to find a loan for our new house that was soon to close.Talked first with Daniel Friedberg of Rocket Mortgage, who quickly gave us the info we needed to make a decision, then the ...The entire Rocket Mortgage experience was great. We had spent 4 months dealing with 2 other local lenders, including a major bank, with nothing but hassles, missed deadlines, and incomplete information. We were desperate to find a loan for our new house that was soon to close.Talked first with Daniel Friedberg of Rocket Mortgage, who quickly gave us the info we needed to make a decision, then the rest of his team worked well to facilitate the loan completion. While I was at first hesitant to do a loan online without any face to face time, it was a remarkably easy and painless process. We are Rocket Mortgage fans!Read MoreRead Less
Jake Allen
Jake Allen
551
Ryan has been very helpful in providing the information I need for my first time home loan.
Sarah Slapinski
Sarah Slapinski
551
We had a great experience with Bobbie when refinancing our house! She was always prompt with her responses and did a great job at explaining everything to us and answering any questions we may have. Thoroughly enjoyed working with her and would definitely do so again! This was by far the smoothest and best process i have experienced when it came to a mortgage loan out of the 3 that i have been ...We had a great experience with Bobbie when refinancing our house! She was always prompt with her responses and did a great job at explaining everything to us and answering any questions we may have. Thoroughly enjoyed working with her and would definitely do so again! This was by far the smoothest and best process i have experienced when it came to a mortgage loan out of the 3 that i have been through.Read MoreRead Less
Sreekanth Chowdhary
Sreekanth Chowdhary
551
James was very helpful and guided me through out the loan process.I am the first time home buyer, Obviously as I had more questions and he explained me each and every thing in detail.I had a difficult timeline for closing but he was confident and made it possible.I would definitely recommend to work with him.
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