Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Tara Vincent
Edward was a pleasure to work with, great customer service! If I had a question Edward was easy to reach and fast to get back with me when I left a voice mail or sent an email. Honestly he kept me so well informed I didn’t have many questions for him.
Barbara Tennant
Charles was very helpful in all aspects of obtaining , processing and finalizing our loan. It was very helpful having a broker able to assist a novice like me with the computer process. Always answered my questions in a timely manor. Thanks, keep up the great contact.
Melinda Payne
Adam was amazing. When I called Rocket Mortgage, I was connected quickly to a representative; and I'm very happy I got Adam. He was very friendly, professional and knowledgeable. We spoke on the phone for over an hour running different loan terms until I could get something I was satisfied with and he never got annoyed or bothered once. My happiness was his top priority. If I could give above a ...Adam was amazing. When I called Rocket Mortgage, I was connected quickly to a representative; and I'm very happy I got Adam. He was very friendly, professional and knowledgeable. We spoke on the phone for over an hour running different loan terms until I could get something I was satisfied with and he never got annoyed or bothered once. My happiness was his top priority. If I could give above a perfect score for Adam, I would in a heartbeat. Unbeatable service.Read MoreRead Less
Joshua Eckstein
Sonia (and Rocket Mortgage) has been extremely attentive and helpful at every step of the process — I'd have been lost without her helping to explain the ins and outs of the mortgage process. We often joke in my house that she doesn't sleep, because she's usually able to return calls and e-mails far past a reasonable closing time.
Griselda Munoz
NATE IS AWESOME!! He did an amazing job throughout the entire loan process.

Nate was professioanl and very knowledeble.
Jennifer Glawson
From the beginning of the loan process Nathan was so quick and helpful, he answered all my questions and made the process very smooth. Could not have asked for a better experience buying our new home. Highly recommend Nathan!
Whitney Rupert
Chris made the whole loan process a breeze. After being turned away by other lenders and stressing out, Chris was there with answers and a helping hand. He made the process extremely easy and relatively stress free. I work third shift and he was always available when I needed something answered and at different hours of the day/days of the week. I would highly recommend Chris or Rocket Mortgage to...Chris made the whole loan process a breeze. After being turned away by other lenders and stressing out, Chris was there with answers and a helping hand. He made the process extremely easy and relatively stress free. I work third shift and he was always available when I needed something answered and at different hours of the day/days of the week. I would highly recommend Chris or Rocket Mortgage to anyone.Read MoreRead Less
Jessi Nordsving
Len did an outstanding job, from the very first conversation to the last one we recently had! He called almost immediately after applying online, helped with questions & concerns we had, if he couldn't answer them right away he would call back shortly afterwards, always willing to answer questions @ anytime of the day! He was out go to person if the other loan person wasn't available, he was ...Len did an outstanding job, from the very first conversation to the last one we recently had! He called almost immediately after applying online, helped with questions & concerns we had, if he couldn't answer them right away he would call back shortly afterwards, always willing to answer questions @ anytime of the day! He was out go to person if the other loan person wasn't available, he was always there when you needed him! Great customer service, and he definitely knows what his job is and how to do it! He did an outstanding job and is the reason we bought a house when we did! We didn't even shop around we were that impressed with Lens customer service!! Read MoreRead Less
Kurt Bute
Edward was very efficient with giving us information and getting back to us when I needed him to. He explained everything very well, he has great customer service. I am appreciative of his assistance in the process of purchasing our first home.
Paul Kotwicki
I must say the mortgage process "can" be daunting, but not with Rose. Rose touched base with us almost everyday regarding our progress on what was needed and how long it should take to get items taken care of. When our new home was found Their was no time wasted on waiting for Rose to respond. This was the first time using an on line mortgage company and she made the process worry free when ...I must say the mortgage process "can" be daunting, but not with Rose. Rose touched base with us almost everyday regarding our progress on what was needed and how long it should take to get items taken care of. When our new home was found Their was no time wasted on waiting for Rose to respond. This was the first time using an on line mortgage company and she made the process worry free when going over the details. I will recommend Rose to anyone looking to start the mortgage process. Thank you!Read MoreRead Less