Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Mike Kar
Ray has been Outstanding - he is always on the ball, always touching base - best I have worked with.
I would give him 10 stars if available.
Doug Weight
You can't go wrong if you pick to start your mortgage process with Mr Ray Dean, very knowledgable and personable for juggling as much as these guys do. Answered all my questions and I mean all of my questions as this was my first experience with the home buying process. Couldn't be happier.
Ella Manson-walker
MS.Brittany was wonderful with the help she gave. She made me fell as if she really knew me . I would like to thank you Brittany for taking the time you gave me . I sorry things don't go well for me, I like the way you talked to me letting me know that I can call you back after I get things in order, and that I will do. talk to you in a couple of months..
Wendy Winquist
From the first phone call I felt like I was in good hands. He was very friendly, professional, and patient. I am so happy I made the call for help in refinancing my mortgage. He and his team made the process very easy. I have already recommended them to several friends.
Meghann Doherty
Nate was extremely helpful with me throughout my loan approval process and into closing. He was always available if I had any questions and worked hard to get me all the information i needed in a timely manner.
Camden MacDowell
Chris has exceeded my expectations across all metrics. He's prompt, reliable, efficient, and effective - it has been an absolute pleasure to work with him so far. My fiancee and I are first time home-buyers and as such, there have been many things that we have been unsure about. Chris has routinely taken the time to patiently explain important concepts, talk us through the process, and provide us ...Chris has exceeded my expectations across all metrics. He's prompt, reliable, efficient, and effective - it has been an absolute pleasure to work with him so far. My fiancee and I are first time home-buyers and as such, there have been many things that we have been unsure about. Chris has routinely taken the time to patiently explain important concepts, talk us through the process, and provide us with an honest appraisal of all of our options (which is paramount). Furthermore, he has accomplished all of these tasks while maintaining a thoroughly personable demeanor. To echo some of the other reviews, every conversation with Chris is enjoyable - he makes it feel as of you are talking with a friend on the phone (albeit one that knows a ton of information about mortgages). I anticipate that it will continue to be a pleasure to work with Chris as we move forward in the home-buying process. Read MoreRead Less
Brooke Samec
Kaitlyn was absolutely fabulous to work with. The process was smooth and hassle free for our refinance and Kaitlyn made sure everything was easy. I was pleasantly surprised at how quick business was taken care of and we appreciate all her hard work as well as everyone we were in contact with at Rocket Mortgage. I will definitely refer her to all my friends for any service in the home buying or ...Kaitlyn was absolutely fabulous to work with. The process was smooth and hassle free for our refinance and Kaitlyn made sure everything was easy. I was pleasantly surprised at how quick business was taken care of and we appreciate all her hard work as well as everyone we were in contact with at Rocket Mortgage. I will definitely refer her to all my friends for any service in the home buying or refi process. Thanks Kaitlyn!Read MoreRead Less
Thomas Kee
I’m a West-Texas VET and while I was in a VA Hospital it got me to thinking more about making sure my wife is taken care of. So, I asked some of the vets who it was that I could talk to about getting a VA home loan. And once I received my approval I saw an ad about VA Home loans through Rocket Mortgage while at the hospital and I gave them a call and eventually they coupled me up with a young man ...I’m a West-Texas VET and while I was in a VA Hospital it got me to thinking more about making sure my wife is taken care of. So, I asked some of the vets who it was that I could talk to about getting a VA home loan. And once I received my approval I saw an ad about VA Home loans through Rocket Mortgage while at the hospital and I gave them a call and eventually they coupled me up with a young man by the name of Brian Hegedus, a Purchase Banker with Rocket Mortgage, who helped get me approved with Rocket Mortgage for a home loan. Then he set me up with a realty company. (a heads-up: I am 64 years old and my wife says I look like a serious judge and I’m opinionated)… so in one and a half months I went through two realty companies before getting the realtor I felt comfortable with. I even dropped out of one property deal after the paper work had been done. Brian put up with my contrariness with a bit of humor and amazing self-control and let me know that there were no dumb questions, but I believe I thought up a few! Then I finally found the one I really liked and we did the paper work and it went through! And the whole time I felt as if though I was in charge; however, Brian was leading me through the whole process and everything thereafter went smoothly right up to closing. Now if any of you VETS are a bit uncertain then just call up Rocket Mortgage and ask for Brian Hegedus because he’s good people, HOO-RAH! Read MoreRead Less
Bink Cullen
This was my first experience dealing with a mortgage in years, and thanks to Michael's commitment to the Customer, his availability at all times (weekends, evenings, etc), even after I was transferred to the next group in the mortgage application process, he made the experience a good one and as painless as spending thousands of dollars can be! I have, and continue to recommend Michael to others ...This was my first experience dealing with a mortgage in years, and thanks to Michael's commitment to the Customer, his availability at all times (weekends, evenings, etc), even after I was transferred to the next group in the mortgage application process, he made the experience a good one and as painless as spending thousands of dollars can be! I have, and continue to recommend Michael to others who are thinking of going down the road of home ownership or re-financing.Read MoreRead Less
Tyler LeBlanc
You can tell Chris is very passionate about his job. He helped me with a lot, seeing as how I'm a first time buyer I wasn't sure of how to do certain things, he walked me though everything step by step patiently and has me on the road to owning my dream home.