As a first time home buyer I was nervous. Shane was patient and explained every step of the way. Rocket Mortgage online system for file uploading and to review documents made things so much easier for me. I could review items and submit items any time of the day, as long as I was in front of the computer. I am very impressed with Rocket Mortgage and Shane, and would recommend them as a first ...As a first time home buyer I was nervous. Shane was patient and explained every step of the way. Rocket Mortgage online system for file uploading and to review documents made things so much easier for me. I could review items and submit items any time of the day, as long as I was in front of the computer. I am very impressed with Rocket Mortgage and Shane, and would recommend them as a first home buyer.Read MoreRead Less
Constantine EgRuh
Constantine EgRuh
551
Greg will not only walk you through every detailed step of your loan Procedure - he also educates you. This was my very first time going through a loan process and Greg with the Rocket Mortgage family made this so easy - I thank them all and Greg I'm glad I answered the phone that morning you reached out - thanks.
Louise Wheezy Mars
Louise Wheezy Mars
551
Jenny helped me buy my condo and she is awesome , her and the rest of the Rocket Mortgage staff really work with you and listen to your concerns and answered my some many questions , and Jenny helped me figure out a price range that would allow me to have a comfortable mortgage payment now I am enjoying my new condo..... thank you feeling blessed
Luke Halford
Luke Halford
551
Easy. They must be engineered to amaze
Ellen Evans
Ellen Evans
551
I had a very good experience dealing with Rocket Mortgage because of Peter...he answered all of my questions in a timely manner. He was always very professional. The online process was very intuitive and simple. My whole experience with Rocket Mortgage was excellent!
Rufus Evans
Rufus Evans
551
Outstanding professionalism, courtesy, patience, and high level customer service skills... Rocket Mortgage ought to teach that worldwide and let John be your subject matter expert. Sincerely, Daniel Evans
Drew Schwarzer
Drew Schwarzer
551
I was recently able to purchase a home with the help of Rocket Mortgage. I just want to say how impressed I was with the level of customer service. I am especially thankful to my mortgage banker, Brittany Graustein. She provided the guidance and knowledge that was necessary to successfully complete the loan process. She was always easy to reach and very helpful. I don’t know if everyone has ...I was recently able to purchase a home with the help of Rocket Mortgage. I just want to say how impressed I was with the level of customer service. I am especially thankful to my mortgage banker, Brittany Graustein. She provided the guidance and knowledge that was necessary to successfully complete the loan process. She was always easy to reach and very helpful. I don’t know if everyone has the same experience with Rocket Mortgage but I am overwhelmed by the level of competency and attentiveness that I experienced. Thank you so much Brittany, you were absolutely amazing.
From the moment Derrick contacted me concerning my home refinance, he was nothing more then exceptional in all aspects of my processing, and explaining all areas that my request would take. He took the time to make all the seemingly never ending documentation of banking requests, go easily and smoothly, and in the end it seems all so effortless!! Thank You, Derrick Popov.
Ron Reeder
Ron Reeder
551
I would like to say you did a great job on my loan and keeping me informed.
Fred N Ethel Goforth
Fred N Ethel Goforth
551
very professional, knowledgeable and courteous. Kept us informed of each process. If I were starting a loan all over again I would specifically ask for Duy.
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