Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Irv Trust
Brian was the epitome of professionalism. Our discussions were thorough, personable, and right on point. The application process was seamless and resulted in a smooth house purchase and settlement.
Edward May Jr
Nick was a great connection with Rocket Mortgage and the refinancing of our home! I will say that Nick, himself, was deeply knowledgeable, patient, and quick to respond to our questions and concerns. There were several concerns, however. When we approached this loan, with a home that was free and clear of any debt, we stated the urgency in which the process needed to be concluded. We were ...Nick was a great connection with Rocket Mortgage and the refinancing of our home! I will say that Nick, himself, was deeply knowledgeable, patient, and quick to respond to our questions and concerns. There were several concerns, however. When we approached this loan, with a home that was free and clear of any debt, we stated the urgency in which the process needed to be concluded. We were purchasing a home through the local sherrif's tax forclosure auction and the terms were 30 days. It was assured to be completed on time. Fast forward 60+ days and the loan was finally going to close after being asked by several people in the company, through tasks on the mobile application or through telephone calls to us, to re-submit supporting documents or to provide clarification on items listed in the inspection that were not only complete, but not necessary due to the inspector's inept abilities to clarify on his report. The overall process not only took longer than the assured time, but we were out the $3200 deposit we put down on the property and the home was demolished by the city and we lost the more than $4,000 we had done in repairs to the property. Again, Nick is wonderful and worked very close with us in the process and also showed frustration on the process.Read MoreRead Less
Wendie Mitchell
Outstanding, knowledgeable, professional and caring. Maria was on it! and was extremely responsive to any requests or tasks, and made sure that the hundred different things that are part of getting a homeloan to closing were getting done quickly and correctly. She was also really good at steading my nerves as a first-time home buyer. I credit Maria with helping to get my mortgage to closing in 23 ...Outstanding, knowledgeable, professional and caring. Maria was on it! and was extremely responsive to any requests or tasks, and made sure that the hundred different things that are part of getting a homeloan to closing were getting done quickly and correctly. She was also really good at steading my nerves as a first-time home buyer. I credit Maria with helping to get my mortgage to closing in 23 days!
Fantastic mortgage specialist and who I hope I can work with in the future when it's time to refinance!!Read MoreRead Less
Eric Dourjalian
Quick and reliable person to work with. Was knowledgeable and would make sure you understood what was going on. Made a confusing and stressful time much easier.
Noel Vallejo
This guy is the best at what he does, whether it’s late nights or early morning it seems he never sleeps and is always ready to answer and solve anything you throw at him. Thanks to him and his genuine involvement in helping me achieve my dream of being a homeowner I was able to close on a beautiful house
Jimmy
Shirazs was great to work with.Keep me and everything on track.
Tina Gray
Fantastic service. Brian really helped us in every aspect of our new home purchase. We really appreciate him. Thanks Brian!
david fletcher
Emma was fantastic. She was very patient and supportive during a very difficult time for us. She was very positive and reassuring. 😊
Maria LaVorgna-Smith
Christian is awesome to work with; I recommend him to anyone seeking a home mortgage or other loan. He helped me and my husband directly and kept in touch with me when there was any type of issue. Thank you Christian for all your do-diligence.
Andrew Green
Shiraz was one of the most helpful and patient people you could ever hope to work with. As a first time home buyer I had a book of questions and he never hesitated to not only answer but explain the answer. Couldn't ask for a better experience.