Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Mark Mainz
Suzy was always professional and had an energetic personality over the phone. From the first call she was easy to work with and always letting you know what the next step was for the loan process. I would receive call though out the week reminding where I was at with any documents or information she had obtained. When I completed the loan and bought a home I had revived another call ...Suzy was always professional and had an energetic personality over the phone. From the first call she was easy to work with and always letting you know what the next step was for the loan process. I would receive call though out the week reminding where I was at with any documents or information she had obtained. When I completed the loan and bought a home I had revived another call congratulating me on the purchases. Great person to work and made the process easy.Read MoreRead Less
Robert Paige
Rocket Mortgage was brought up to my attention when I was reading about the government program HARP. I am a single mother who is trying to make ends meet. I am fortunate enough to be able to pay my bills on time. I have a credit score of 780 with some credit card bills. I’ve spoken with Christian Klimkiewicz one of their broker about the program. I provided him with the information he needs to ...Rocket Mortgage was brought up to my attention when I was reading about the government program HARP. I am a single mother who is trying to make ends meet. I am fortunate enough to be able to pay my bills on time. I have a credit score of 780 with some credit card bills. I’ve spoken with Christian Klimkiewicz one of their broker about the program. I provided him with the information he needs to start the process to refinance my home thru HARP program. I never missed a mortgage payment and pay my bills time, helped me qualified for the government program. Chris was very helpful and professional, he helped me set up my Q&L portal account and he’s very good in providing information. I was amazed how efficient and effective our communication, their Q&L portal was the best tool and that kept the process moving. Let me be clear . . . No fees or any sort of payment made by me to Q&L. Everything went so smooth and flawless in refinancing my home, we closed on April 1, 2016! I couldn’t ask for a better service and a better interest rate, it saves me a lot of money. Thank you Q&L! Read MoreRead Less
Lydia Goschke
Kudos to Ryan.....professional, pleasant, knowledgeable, a supreme "greaser of the wheels". He took away the "grunt" part of dealing with a refi, and turned it into a painless procedure. Would gladly recommend Rocket Mortgage and Ryan in particular to anyone I know who is looking to refi. Thank you Ryan.
Paul Crutchfield
Mr Albano is one of the best mortgage brokers that I have ever worked with, he is very motivated to get the job done.
Kathy Paleeyes Smith
When we first went on Rocket Mortgage to apply for a home loan we had some apprehension. Our situation was not the prefect case for obtaining a home loan and we weren't sure what to expect. All our anxiety went away when we were put into Mike's capable hands. He made the process smooth, efficient and enjoyable. We would recommend Mike to anyone!
Dan & Kathy Smith
Sherry Ramsaroop
Arnold Eric did two loan for me in he is a straight up guy he tell you the truth he returns you call if you leave a message promptly he is a people kind of guy
Robert Melendez
I never thought I'd deal with a mortgage company on the Internet.... but WOW, was I surprised! The entire process, from the first phone call to closing took less than 30 days. I never had to leave my house to get Rocket Mortgage everything they requested. It was a very simple process (if you know how to use a computer) and after about the 10th day into the process, I had completed and delivered...I never thought I'd deal with a mortgage company on the Internet.... but WOW, was I surprised! The entire process, from the first phone call to closing took less than 30 days. I never had to leave my house to get Rocket Mortgage everything they requested. It was a very simple process (if you know how to use a computer) and after about the 10th day into the process, I had completed and delivered (electronically) everything they required. I am now recommending Rocket Mortgage to everybody! Their interest rates were fantastic for an investment property. You can shop and compare, but you'll end up with Rocket Mortgage. All of their personnel were top-notch professionals. Thank you to Kaitlyn, Leslie, Matt and Latoya!Read MoreRead Less
Joe Stabile
What an amazing person. Always there throughout the process not just a professional, but an actual caring person. That's rare in business where profit only is usually above personal service. You can have both and RoseCobb@Rocket Mortgage.com is a shining example of how it's done. This was a most incredible experience because RoseCobb@Rocket Mortgage.com was al ways knowledgeable and readily ...What an amazing person. Always there throughout the process not just a professional, but an actual caring person. That's rare in business where profit only is usually above personal service. You can have both and RoseCobb@Rocket Mortgage.com is a shining example of how it's done. This was a most incredible experience because RoseCobb@Rocket Mortgage.com was al ways knowledgeable and readily available for any questions or concerns I may have. Consummate professional!Read MoreRead Less
Paul Archibald
Albano is very professional, very responsive, and very focused. He exceeded my expectations through out the entire home loan process - always detail oriented, always on time. His Rocket Mortgage products and customer portal for interaction are second to none. Albano gets the job done!
Nancy Sanchez
The best customer service ever. Mr Albano took his time and patiently walked me through each step of the process and made our experience very simple. We knew what to expect and things happened in a very speedy manner. It was a pleasure to work with Mr Albano and the whole Rocket Mortgage group. We will recommend them to everyone. Excellent...thank you.