Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Jerry Whaley
Thanks Jenny it's because of you I was able to buy my first home.. I could sit here all day and tell you how amazing Jenny was thru the whole process she is very knowledgeable and explained everything very Clearly so you always know what you need to do.. I sometimes called her a half dozen times a day if not more and she always responded back quickly..I feel blessed to be able to have Jenny as my ...Thanks Jenny it's because of you I was able to buy my first home.. I could sit here all day and tell you how amazing Jenny was thru the whole process she is very knowledgeable and explained everything very Clearly so you always know what you need to do.. I sometimes called her a half dozen times a day if not more and she always responded back quickly..I feel blessed to be able to have Jenny as my mortgage specialist I wish I could give you move than 5 stars..so do yourself a favor and call Jenny if she was able to help me I guarantee she can help you..Rocket Mortgages should feel very lucky to have you Jenny Read MoreRead Less
Henry Brown Jr.
My loan is completed but the service after is just as good.
Greg Lewis
Nate was delightful to work with and professional in all aspects of our interactions. He worked diligently to find the best loan for our particular situation. I would happily work with him again and would refer others to him as well.
Joe Heberer
Amazing service from beginning to end highly recommended
I started with Rocket Mortgage simply because it worked with my schedule. I work odd hours and they allow for most of the mortgage process to be completed online, so it worked for me. I thought that surely, with everything being done online, the service would suffer. I was BLOWN AWAY however, it was the exact opposite. Michelle was spectacular every step of the ways she kept every single deadline,...I started with Rocket Mortgage simply because it worked with my schedule. I work odd hours and they allow for most of the mortgage process to be completed online, so it worked for me. I thought that surely, with everything being done online, the service would suffer. I was BLOWN AWAY however, it was the exact opposite. Michelle was spectacular every step of the ways she kept every single deadline, left message with necessary information when I was busy, and checked in with me even when her step of the process was finished. Absolutely wonderful experience all around, the next time I buy, I hope I can luck out and have her again!!Read MoreRead Less
Melissa Dean
Excellent! Helped ever steps of the way. If we had questions he was always there to help.
July Barrett
Jacob was professional and extremely helpful from the very beginning of our refinance process. He was patient and thorough in explaining every aspect of the process. Jacob went above and beyond our expectations all the way through and made certain our closing experience was perfect. He displayed honesty and integrity in every conversation with us. We are very pleased with the excellent service...Jacob was professional and extremely helpful from the very beginning of our refinance process. He was patient and thorough in explaining every aspect of the process. Jacob went above and beyond our expectations all the way through and made certain our closing experience was perfect. He displayed honesty and integrity in every conversation with us. We are very pleased with the excellent service Jacob provided.Read MoreRead Less
Michael Bussert
Jay was very thorough and very thoughtful. He made sure all our questions were answered. He didn't try to sell us any products we didn't need and even suggested we wait when the numbers didn't work for us.
Joe Moore
I could NOT be any more pleased with the treatment given to us by Megan Hubasta. She made the experience with Rocket Mortgage VERY enjoyable and swift. Megan was always available with ready answers for the questions we posed and was insightful with suggestions for us in our quest to obtain the "re-fi" we needed and wanted. Megan's patience was impressive as we posed many questions and was ALWAYS ...I could NOT be any more pleased with the treatment given to us by Megan Hubasta. She made the experience with Rocket Mortgage VERY enjoyable and swift. Megan was always available with ready answers for the questions we posed and was insightful with suggestions for us in our quest to obtain the "re-fi" we needed and wanted. Megan's patience was impressive as we posed many questions and was ALWAYS willing to spend the time we needed to sort out the understandings we needed. I am willing to sit down with anyone to praise Megan and her ability to relate. Her knowledge of her craft impressive! She has our vote as "BEST" in her job description. I hope she is recognized as she should be rewarded for her efforts and ability. I appreciate her holding our hand throughout the process. Good on her!! Read MoreRead Less
Robert Schwerin
This is the second time I have used Derek to finance my home. He was very helpful the first time, dealing with being a widower and removing the spouse of the house.
This time, he was very instrumental in getting the PMI removed. He was there to answer all questions and kept me abreast of the process.