Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Barry Johns
We closed on our home yesterday. I have to say that Jim is completely and utterly amazing! He understood that a home loan can be a stressful situation for the buyers, and he was there to literally hold our hands throughout the entire process. I always knew I was in good hands, when Jim was just a text away.

His communication was outstanding, he left no questions unanswered, and he worked ...We closed on our home yesterday. I have to say that Jim is completely and utterly amazing! He understood that a home loan can be a stressful situation for the buyers, and he was there to literally hold our hands throughout the entire process. I always knew I was in good hands, when Jim was just a text away.

His communication was outstanding, he left no questions unanswered, and he worked diligently throughout the entire process, even after we were turned over to the underwriters, to make sure that we were happy, and all her needs were met!

He was incredibly quick to return phone calls, and respond to text messages. Day or night, we got an answer immediately.

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Rosemary Rosas Englishbee
Absolutely awesome! Shane is very knowledgeable and professional. He would respond clearly and quickly to emails and messages. Excellent skills and service!
Michelle Cooper
I first met Brian when he contacted me regarding a quote request I had accidentally submitted online. I was actually pretty set with the loan I already had set up and debated in my head whether I should just say no thanks and hang up. I am happy to say that I am glad I didn't! Brian helped my wife and I to get a better deal on our loan and also stayed on top of the process from start to finish....I first met Brian when he contacted me regarding a quote request I had accidentally submitted online. I was actually pretty set with the loan I already had set up and debated in my head whether I should just say no thanks and hang up. I am happy to say that I am glad I didn't! Brian helped my wife and I to get a better deal on our loan and also stayed on top of the process from start to finish. He even put up with my constant questions and changes. I can honestly say the process at Rocket Mortgage was MUCH better than I had thought it was going to be, and I think that a large part of that was his hard work. If we know of anyone looking to get a home in the future we will be sure to send Brian's way!
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Matt Isaacs
David was incredibly helpful and provided me with all the information that I needed. As I'm new to buying a home, I had a lot of questions. Luckily, David had all the answers. I know that I'm in good hands with David as he went over all my options with me. His patience and polite personality will keep me as a client forever.
Alexis Lempereur
I really enjoyed working with Brian – he is personable, friendly and knowledgeable. He helped my wife and I navigate through the entire mortgage process, and actually made it fun. Brian was always available for questions (even after working hours and on the weekends). We were able to access the Rocket Mortgage Rocket Mortgage online portal from anywhere and get the latest update on our application...I really enjoyed working with Brian – he is personable, friendly and knowledgeable. He helped my wife and I navigate through the entire mortgage process, and actually made it fun. Brian was always available for questions (even after working hours and on the weekends). We were able to access the Rocket Mortgage Rocket Mortgage online portal from anywhere and get the latest update on our application to keep the process moving. I would highly recommend Brian and the Rocket Mortgage team! Read MoreRead Less
Jason Suter
Right off the starting line Jay made me feel like I was the only client he had. I was a little apprehensive at first with a complete online mortgage process, but after working with Mr Carter that quickly diminished. I very much liked the online check list and process of uploading documents. Anytime I had questions for Jay, I could either call him and he would immediately answer the call or answer...Right off the starting line Jay made me feel like I was the only client he had. I was a little apprehensive at first with a complete online mortgage process, but after working with Mr Carter that quickly diminished. I very much liked the online check list and process of uploading documents. Anytime I had questions for Jay, I could either call him and he would immediately answer the call or answer the online form. He even went over some changes and scenarios to my application when at home after hours. I would absolutely choose Rocket Mortgage again for my next mortgage and call Jay first hand! Thanks Jay for Everything!Read MoreRead Less
Veni Jay Kurdekar
David has been very friendly and proactive to help me obtain the new mortgage. He was very punctual, quick in responses, communicating with my realtor regularly and making sure that all necessary paper work is complete on time. Very professional and courteous. I will definitely recommend him to my friends
Sherry Marie
Jenny is very good at what she does. Communication was always clear and concise. She pays attention to the details and keeps you well-informed through every step of the process. This experience can be overwhelming, but Jenny made me feel comfortable and in good hands the whole time. I wouldn't hesitate to refer her or to use her services again in the future. A true asset to Rocket Mortgage...
Heather Taylor
This was our first home, and Chris/Rocket Mortgage made the whole process as easy as buying a home could be. From our first conversation, he was incredibly informative and helpful. We did consider another lender and to compare the experience between dealing with the other lender and Chris, it was easy to choose Rocket Mortgage. When we had questions about the numbers or what to expect throughout ...This was our first home, and Chris/Rocket Mortgage made the whole process as easy as buying a home could be. From our first conversation, he was incredibly informative and helpful. We did consider another lender and to compare the experience between dealing with the other lender and Chris, it was easy to choose Rocket Mortgage. When we had questions about the numbers or what to expect throughout the process, Chris was really helpful. We were lucky to be able to work with him, and we are closing today on our new house!Read MoreRead Less
Melinda Blanks
Working with David was a pleasure. David is professional, courtesy and very nice. He called me everyday, sometimes twice a day to update me on the loan. I will refer Rocket Mortgage and David again to my clients!