Jay was very good and easy to work with. He was very responsive and knowledgeable about his business. I liked the fact that I could view things using a web portal that Rocket Mortgage provided me with and that almost all of the paperwork could be signed online with e-signature.
Also, I was very happy with the Mortgage 1st program. This allowed me to be pre-underwritten which meant that all of the ...Jay was very good and easy to work with. He was very responsive and knowledgeable about his business. I liked the fact that I could view things using a web portal that Rocket Mortgage provided me with and that almost all of the paperwork could be signed online with e-signature.
Also, I was very happy with the Mortgage 1st program. This allowed me to be pre-underwritten which meant that all of the legwork for my approval was complete before I even purchased the home. This allowed me for a very quick turn around time on closing.
Experience with Jay and his team was A+, highly recommended! Read MoreRead Less
Sara Cloutier
Sara Cloutier
551
Jay Carter is second to none! He is knowledgable, patient and quick to reply. He made the process a breeze and will certainly continue to be our go-to person in the future.
Mindy McNamara
Mindy McNamara
551
As a first time home buyer, Scott made the process extremely easy. I had a ton of questions and was so nervous, and he was always available when I called to walk me through step by step. He was AMAZING!!!
Zach Morrissette
Zach Morrissette
551
Scott was a tremendous help to my wife and I. He was extremely knowledgeable and always available for any questions we had. Made my first home buying experience an easy and enjoyable experience. I would and have recommended Scott and Rocket Mortgage to friends and coworkers and will continue to do so.
Donna Council Rockfeld
Donna Council Rockfeld
551
Just recently I sold my home and was looking to purchase another. Scott helped me through the loan process each step of the way. His customer service skills are outstanding! Thanks Scott
Gary Beall
Gary Beall
551
Knowledgeable, precise, polite.
Lida Hurst
Lida Hurst
551
5 stars Prompt, clear, interested in saving me money that is Brian. I refinanced from my home with ease and I am a senior citizen who is not computer savy. The final signing was also done in my home. I highly recommend Btian.
Carla Murphy
Carla Murphy
551
It was a pleasure working with Jim.He was extremely knowledgeable and helpful in meeting my needs.He was easily accessible to answer all my questions. I would highly recommend him to work with and Rocket Mortgage.
Loeut Loum
Loeut Loum
551
Jim was very helpful & a pleasure to work with. We were very pleased with all his hard work & effort to help us with our loan.
Nick Ringger
Nick Ringger
551
Jim was exceptionally responsive to all of our questions. His communication was always prompt and clear. He also was patient with us in answering questions he has likely heard 100's of times.
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