Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Higla Nelson
Abby was great! Always returned my calls and answered all my emails the first go around. Truely a big help
John Shatney
There are no adequate words to express the absolute professionalism of Charles Gorski! When we called, he immediately took the "bull by the horns" and was able to get done in 30 days what a large American bank screwed up for 11 months. He gave us easy to understand, detailed instructions, stayed on the phone with us to make sure we got everything done and was instrumental in getting our ...There are no adequate words to express the absolute professionalism of Charles Gorski! When we called, he immediately took the "bull by the horns" and was able to get done in 30 days what a large American bank screwed up for 11 months. He gave us easy to understand, detailed instructions, stayed on the phone with us to make sure we got everything done and was instrumental in getting our mortgage done so that we didn't lose the home we so desperately wanted and needed. My husband and I were ready to give up until we saw a Rocket Mortgage commercial on TV. Since we'd lived in the Detroit area for several years, I had heard good things about your company. I couldn't believe how fast things got done -- especially with Rocket Mortgage. Charles was there every step of the way ---- and we owe him such a debt of gratitude for taking our case. I am retired US Army and my husband is retired US Coast Guard. What a blessing to know that Charles was there for us in our time of need and we will always be grateful for him not letting us give up on the process. We will remember him always!!!!Read MoreRead Less
Skip N' Joyce Ruttkay
Jeremy was very knowledgeable. I also found him to be personable and everything he said would happen, did. He was great to work with. A professional in his field.
Brooke Rabe
I loved working with Kaitlyn! She was able to answer all of questions in a timely manner. Buying a house for the first time was scary but I knew I was in good hands.
Danielle Coyle
Len was very patient in answering all of the questions I had in regards to my refinance. Even when it wasn't necessarily his part to answer, when I included him in on emails, he would at least contact me when that may not have been happening otherwise.
Cameron Cookmeyer
Sean was awesome! We were looking for a house for a year...we found 3 houses we liked in that time....2 of which we lost out on. Then we finally found the perfect house and our offer was accepted. We were selling our current residence as well which was a nightmare. Because the lenders of the people purchasing our house didn't have their stuff together like Rocket Mortgage we almost lost the ...Sean was awesome! We were looking for a house for a year...we found 3 houses we liked in that time....2 of which we lost out on. Then we finally found the perfect house and our offer was accepted. We were selling our current residence as well which was a nightmare. Because the lenders of the people purchasing our house didn't have their stuff together like Rocket Mortgage we almost lost the house we wanted. Sean made sure we didn't...he offered to call the seller, and contacted his realtor and when it came down to the wire "moved mountains" to make it happen. Every step of the way Rocket Mortgage was great and Sean was there for us. I'll never use another company. Thanks Sean!Read MoreRead Less
Mike Brandt
Very helpful, made sure everything was being taken care of.
Paul Whittle
Cheryl was amazing to work with! She guided us through every step making it stress free. You can't get service like that at a bank
David Delk
James was always helpful and made himself available anytime I had a question or concerns.

Even when we got to the next step in the process he was there for me. All around great guy to deal with.
Kyle Olson
Amazing. Excellent customer service, very knowledgeable, and very reassuring.