Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Kristen Babbin
Moe was very enthusiastic about my loan from the first conversation I had with him. His customer service is very hands-on and attentive to all aspects of the process. He worked tirelessly to move the process along quickly.
Kathy Ford-Lane
As a Realtor, it is important to identify other key professionals to help consumers make the home buying process as seamless as possible. Garen and his team at Rocket Mortgage are the knowledgeable, customer focused professional you need in this ever changing market.
Thank you Garen for your commitment to quality service.
James Feaheny
Excellent communication. Brian was also very responsive to me when I had a question during the mortgage process.
Robert Bodnar Jr.
Everything about the borrowing experience was new to me, but Kyle made the process pleasant. My work with him was quick and efficient. My thanks to him.
Anthony Seemster
Chris was always quick to respond to my calls and questions. He made sure to check in along the way to keep me updated and in the loop. I would recommend Rocket Mortgage to others and definitely Chris. Glad to be a customer.
Leslie Christensen
He made our refinane the easiest loan process we've ever been through. Blown away by Rocket Mortgage's process, we're raving fans.
Patrick Bosen
Shane helped us purchase our first home. From pre approval till the loan moved into processing he was there for us every step of the way to help answer all of our questions even when we called him on his cell phone after business hours he always picked up and was more than happy to answer any question we had , (being first time buyers we had a lot of them!) We could not have asked for an easier ...Shane helped us purchase our first home. From pre approval till the loan moved into processing he was there for us every step of the way to help answer all of our questions even when we called him on his cell phone after business hours he always picked up and was more than happy to answer any question we had , (being first time buyers we had a lot of them!) We could not have asked for an easier more hassle free experience buying our first home! I recommend Shane to all of my family and friends looking to purchase a home.Read MoreRead Less
Steve Geer
I went into this process with Rocket Mortgage and to be perfectly honest I was not expecting it to be easy or uneventful. Let me say this.... WOW, I was blown away by the service that Samantha provided from start to finish!!! From a customer service perspective (which I am very sensitive to) Samantha in my most honest opinion has set the highest bar ever! If it were actually possible to have ...I went into this process with Rocket Mortgage and to be perfectly honest I was not expecting it to be easy or uneventful. Let me say this.... WOW, I was blown away by the service that Samantha provided from start to finish!!! From a customer service perspective (which I am very sensitive to) Samantha in my most honest opinion has set the highest bar ever! If it were actually possible to have all customer service at the level that she provided the world would be definitely be a much happier place. Sam, thank you so much for doing all you did to make this process so silky smooth. You ROCK girl, keep on doing what you do because it is AWESOME!!Read MoreRead Less
Julia Wilson
Shane is the kind of professional we all want to work with; he made the process of mortgage application seamless and stress free. Shane encouraged questions and patiently and promptly responded to all questions asked. Shane is the kind of professional who will bring back repeat customers; he is definitely an asset to Rocket Mortgage.
Amanda Arcuri
Was always quick to respond to questions throughout and made what I thought would be a daunting and difficult process quite simple. They walked me through everything step by step using language I could understand. As someone who isn't so familiar with the banking world, it sure was a huge help.