Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

David Kirk
Bobbie did a wonderful job of keeping me informed and made the process go much smoother. She was a pleasure to work with.
Nicole Gene
Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put an offer in on a house but quickly lose it to an all-cash buyer (this happened 3 times). Needless to say, this was very frustrating, but Toby was always checking in to see how the search was coming ...Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put an offer in on a house but quickly lose it to an all-cash buyer (this happened 3 times). Needless to say, this was very frustrating, but Toby was always checking in to see how the search was coming along. Additionally, his positive attitude and sense of humor always lifted my spirits and made me want to continue to look for my perfect home.

When I finally found "the one", I put an offer in. The seller's realtor had some concerns about about accepting my offer, however, Toby went above and beyond and was instantly working with my realtor and writing a personalized approval letter to show the seller's agent that I was a qualified buyer. I truly believe I would have lost this house to another offer had Toby not gone out of his way to do this for me.

Toby is great at what he does. He is knowledgeable, friendly, professional, and he has an awesome accent! I would highly recommend him to anyone looking to purchase a home!Read MoreRead Less
Hazel Sylvester
Shane is Terrific !!! As a first time home buyer, the mortgage process is very complicated and scary, but Shane makes it all so easy, he takes the time to explain every process and patiently answers any questions or concerns. He has a fantastic personality that always makes me feel better for speaking with him. He encourages you to keep going and Always make time to assist anyway that he can.
...Shane is Terrific !!! As a first time home buyer, the mortgage process is very complicated and scary, but Shane makes it all so easy, he takes the time to explain every process and patiently answers any questions or concerns. He has a fantastic personality that always makes me feel better for speaking with him. He encourages you to keep going and Always make time to assist anyway that he can.
Thank you Rocket Mortgage, for providing such fantastic staff to assist people like me. Read MoreRead Less
Ellie Boehmer
Ryan was amazing - very patient and caring. And knowledgeable. I had my pre-approval in less than 24 hours!
Michelle Morales Brown
My experience with Jennie was amazing. .she was very pleasant and helpful and was always available when I needed her.
John Crawford
Alex is the professionals, professional. Was well aware of our situation from the start of the loans process and helped us do what was needed to secure our mortage. Good as his word, doesn't make promises, just deals in truths. Do as he suggests and you to will get to fulfill your dream.
Annette Oliver
Scott is very friendly. He took the time to explain the process to me in a simple way. He calls me to check up on me to make sure we don't have questions and that the realtor are helping us. Thanks Scott for making our first time buying a home seem easy you have a way with explaining complicated issues and simplifying them
Shirley Sutton
Very professional and pleasant to work with.
Joyce Thomas
Need a very professional, well qualified, personal person to handle your mortgage loan; My wife and I recommend James DeBartolo.
Robert Farrell
Cosy was very courteous, prompt, and efficient. Our mortgage re-finance experience went as smooth as possible. Thanks to Cody and his helpful team members we can proudly say we will be referring his and Rocket Mortgage services to our friends and family