Mary is so easy to understand. Her professionalism and ability to talk with me in a down to earth fashion made the process and understanding of refinancing so much better. Mary is my hero for today!!!!
Sabre Dixon
Sabre Dixon
551
I was very anxious when I started the process of buying a home. I had never purchased a home before, so I had many questions along the way. Chris went out of his way to make sure I understood everything that was required and why. Chris was in constant communication with me; I was never left wondering what was going on. He answered every question I had, no matter how insignificant, with patience...I was very anxious when I started the process of buying a home. I had never purchased a home before, so I had many questions along the way. Chris went out of his way to make sure I understood everything that was required and why. Chris was in constant communication with me; I was never left wondering what was going on. He answered every question I had, no matter how insignificant, with patience and understanding. Chris made this a wonderful experience for me.Read MoreRead Less
Todd Virta
Todd Virta
551
Carl is a true professional, he works hard to find the best possible solution for the clients situation. He is also gets his part of the process done in a timely manner and communicates very well to make sure you know what is going on at all times.
Bill Boyd
Bill Boyd
551
A true asset to have on your side. Professional to the core, Brian answered all the questions I had and ones that I didn't. He made the process easy and understandable. Even after the ink was dried, he's there for you. A truly remarkable experience. Thank you Brian!
Chris Scholl
Chris Scholl
551
After a sleepless night, I thought I would check Rocket Mortgage to see what rates they could offer me for a new home purchase. I was worried I wasn't getting the best deal from the lender my realtor recommended. I started up a chat session and luckily Laura picked up on the other end. She really went out of her way in answering my questions and reassuring me that Rocket Mortgage was the way to ...After a sleepless night, I thought I would check Rocket Mortgage to see what rates they could offer me for a new home purchase. I was worried I wasn't getting the best deal from the lender my realtor recommended. I started up a chat session and luckily Laura picked up on the other end. She really went out of her way in answering my questions and reassuring me that Rocket Mortgage was the way to go. Even after my chat session, Laura was very responsive to my emails and was there through the whole process. Laura truly is the embodiment of great customer service. Rocket Mortgage is very blessed to have her on their team!Read MoreRead Less
Kristel Davis
Kristel Davis
551
Shane made me feel as though me and my small mortgage loan was the most important thing on his desk. Shane walked by my side throughout the entire process and left no question unanswered. Thank you, Mr. Zigman for going above and beyond in your profession.
Sandy DiMeo-Moretti
Sandy DiMeo-Moretti
551
There is not enough stars for me to rate Brian.......He's a 10! He explained everything to me and was available all the time for me.
Julie Elizabeth
Julie Elizabeth
551
Brian was great to work with throughout the loan process. He was always easy to get a hold of, very friendly, and was a reliable source for information. I had a short time frame to get my house closed on and Brian was able to complete any tasks quickly and provide a solution. Once the process was over, he was still willing to answer any questions I had about my loan or any payment questions. I would...Brian was great to work with throughout the loan process. He was always easy to get a hold of, very friendly, and was a reliable source for information. I had a short time frame to get my house closed on and Brian was able to complete any tasks quickly and provide a solution. Once the process was over, he was still willing to answer any questions I had about my loan or any payment questions. I would recommend him to anyone! He was a great to work with overall!!! Read MoreRead Less
Suada Celikovic
Suada Celikovic
551
It gives me a great pleasure to provide review for Laura! Laura was our first contact with Rocket Mortgage and certainly was our initial reason to decide to work with Rocket Mortgage on our first house purchase. She is very professional, knowledgeable, kind and so very supportive! She has showed true dedication to our needs and has made loan application process so easy and pleasant for us. We ...It gives me a great pleasure to provide review for Laura! Laura was our first contact with Rocket Mortgage and certainly was our initial reason to decide to work with Rocket Mortgage on our first house purchase. She is very professional, knowledgeable, kind and so very supportive! She has showed true dedication to our needs and has made loan application process so easy and pleasant for us. We are so very excited about our new home but certainly sad that we will not interact with Laura on a daily basis! Read MoreRead Less
Essie Potts
Essie Potts
551
I started working with Nate late August 2015. He was a fantastic gentleman, professional, courteous, good listener when required and he went the extra mile. I was able to contact him after business hours if I needed answers regarding my loan process. If he did not know the answers he always returned my calls ASAP. I would definitely recommend him personally to my family and friends.
Nate was ...I started working with Nate late August 2015. He was a fantastic gentleman, professional, courteous, good listener when required and he went the extra mile. I was able to contact him after business hours if I needed answers regarding my loan process. If he did not know the answers he always returned my calls ASAP. I would definitely recommend him personally to my family and friends.
Nate was "The Greatest". Last but not least he kept my realtor in the loop; I closed on schedule thanks to Nate.
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