Buying a home can be so stressful, but Jay and his team made me feel at ease throughout the entire process. We're a military family and moving and shopping for a home is not easy. You'd think with all the moving we be home shopping/buying pros, not even close. However, the people who work with you to help you find a home and settle in play a key part in every step. Rocket Mortgage folks and Jay ...Buying a home can be so stressful, but Jay and his team made me feel at ease throughout the entire process. We're a military family and moving and shopping for a home is not easy. You'd think with all the moving we be home shopping/buying pros, not even close. However, the people who work with you to help you find a home and settle in play a key part in every step. Rocket Mortgage folks and Jay impressed me. I still boast to my friends and family about these guys. Even though I had tons of questions for Jay about every little detail, he was incredibly on top of it. If you are the slightest unsure of anything, he is reliable without fault or delay to help out. I hope in the future if I decide to buy another investment home I get to work with Jay again. Outstanding professionalism. Read MoreRead Less
Brian Burnett
Brian Burnett
551
"Rocket Mortgage made a dream come true! I never experienced such great customer service. I felt like a friend was helping me out the whole time"
Kathy Ortiz
Kathy Ortiz
551
I would like to point out that our experience with Philip was great! Philip maintained contact with us throughout the entire process answering all of our questions. The process was very smooth and without any pressure. We closed within 22 days or so without any surprises at closing. We also referred our parents who are also using Rocket Mortgage to purchase their new home.
Kathy Haas
Kathy Haas
551
Alex was great. He made the entire process less stressful and painless. He is very knowledgeable. It was a pleasure working with him
Tony Hogston
Tony Hogston
551
As a first time home buyer, Ken was unbelievably helpful throughout the entire process. He answered every one of my million questions and was extremely knowledgeable. Thank you again!
Stephanie Lynn
Stephanie Lynn
551
Ken was fantastic! He helped me every step of the way, and his entire team kept communicating with me. The entire experience was great!
Tonya Aldridge
Tonya Aldridge
551
Rob stayed right on top of everything and answered every question and returned every call ASAP. We couldn't have been any happier. He was great to work with.
Tammy Milner
Tammy Milner
551
I would like to take a brief moment to say, how easy john made refinancing an enjoyable experience. Given today's answering service company policy. It was nice to speak with john or an associate everytime you called. I thank you, John for your guidance and kindness throughout this experience. You are great.
Jessica Prusa
Jessica Prusa
551
Eric is so easy to work with and very attentive to details. He helped us with our house loan and made the whole process easy and enjoyable. We will definitely be using him in the future and would recommend him to anyone looking for an easy and hassle-free loan process from someone who actually cares about you!
Marilyn Blancett
Marilyn Blancett
551
I am a Realtor and deal with Mortgage Lenders on a daily basis. None have exceeded the service we received for our own mortgage loan from Michael. I highly recommend him. Everything went smooth and exactly as promised. All documents that we needed to provide were easily downloaded from the comfort of my own home onto our Rocket Mortgage account. It could not have been any easier.
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