Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Paula Jimenez
Amy had a great way of establishing rapport from the first phone call. She is a great listener and was able to provide different choices and scenarios. She guided us through the entire process right up to closing. Her customer service is some of the best I have experienced in any industry. She made my relocation process much less painful.
Jena Zeringue
Micheal was very good to deal with. He set me up with the best deal for my situation and was there for any questions.
Nancy L Hill
Rick was my banker at Rocket Mortgage when I was refinancing my home. He was very interested in ensuring that all my concerns were taken care of as quickly as possible. He made a potentially scary process into a very pleasant experience. I have recommended Rick to several people and will continue to do so. I will also contact Rick the next time I am in need of his services.
Kate Porter
Rick helped us apply for the HARP 2 refinance program in 2012. I had many questions about changes in policies and the legislative environment that was originally limiting our options and eventually provided the support we needed. Rick was thorough and responsive, answering all my questions. He provided us with affordable solutions and kept me well informed throughout the process. Thank you!
Randall Cooper
Rick worked with us on a refinance. He was very quick to respond to any questions and requests and he made the entire process easy and painless.
Stacy Palmer
Suzy always returned phone calls quickly and responded to questions in a timely manner
Elvira Rillo
Rick was refer to us by J. Ednalino a good friend, He help us to refinance our house. He talk to us, took the information and guide us on what to do. Everything went fine and the process is done in two month. We are very satisfied and happy the way Rick handle the process. Good job Rick!!!
Julie Cloyd
Michael helped us with our recent mortgage refinance with Rocket Mortgage. Our experience was a great one due to his diligence and professionalism. He was "on top" of the entire transaction from
the beginning, giving us daily updates, moving the process as rapidly as possible and making sure
everything was accurate and properly handled. All went well thanks to his expertise!
Phil Kuch
Working through the mortgage re-finance process with Suzy was a pleasure. She was very knowledgable and professional. And by the end of the process, it was almost as if Suzy had become a new friend! Can't ask for more than that.
Stephen Watts
Suzy handled the refinancing on my home. She was a truly outstanding representative of her bank. The words I would use to describe Suzy are friendly, knowledgable, accessible, and responsive. The transaction was fast, accurate, and painless ... and VERY importantly, there were no surprises. I don' know what else to say, other than it was an enjoyable experience. Bet you don't hear that too ...Suzy handled the refinancing on my home. She was a truly outstanding representative of her bank. The words I would use to describe Suzy are friendly, knowledgable, accessible, and responsive. The transaction was fast, accurate, and painless ... and VERY importantly, there were no surprises. I don' know what else to say, other than it was an enjoyable experience. Bet you don't hear that too often regarding a banking transaction!Read MoreRead Less